USA BASED CANDIDATES ONLY – Learn underneath for an inventory of eligible states
At Photobooth Provide Co., we name this function a “Buyer Recommend” as a result of your venture is to champion our consumers’ luck. We imagine that pleasant, empathetic, and an expert beef up could make any individual’s day, and we are dedicated to creating each buyer interplay—whether or not by the use of e-mail, telephone, or chat—a good and impactful enjoy.
It is a technical beef up function, no longer your same old customer support place. In the event you thrive on troubleshooting complicated application problems, fixing distinctive issues, and speaking technical answers with readability, this might be the very best have compatibility for you.
What You’ll be able to Do:
- Troubleshoot Advanced Problems: Leverage your 3+ years of technical beef up enjoy to unravel software-related problems, together with inspecting logs to discover and cope with root reasons.
- Be in contact Obviously: Simplify complicated technical ideas for our consumers, making sure they really feel supported and knowledgeable each step of the way in which.
- Examine and Resolve: Means intricate issues of interest, undertaking thorough analysis to expand efficient answers.
- Train and Empower: Collaborate with teammates to percentage insights and often increase each particular person and staff wisdom.
- Satisfaction Consumers: Ship empathetic and personable beef up, developing sure buyer stories that move above and past expectancies.
- Group Collaboration: Spouse with colleagues to brainstorm ingenious, out-of-the-box answers for distinctive demanding situations.
We’re on the lookout for applicants who’re in a position to paintings the next time shift:
Tuesday – Saturday, 10 AM – 7 PM Pacific Time
If you don’t ascertain you might be to be had for a time shift, your utility will routinely be disqualified. 😭
Necessities
What We are Taking a look For:
- Technical Experience: Minimal of 3 years of technical beef up enjoy, demonstrating robust troubleshooting abilities and the power to research technical logs.
- Downside-Fixing Mindset: Naturally curious and pushed to discover the foundation reason for problems, with a proactive way to solution.
- Assured Verbal exchange: Professional at explaining technical knowledge in easy, transparent phrases. You are comfy asking questions, documenting findings, and sharing insights.
- Empathy and Working out: Outstanding interpersonal abilities, having the ability to ship compassionate and considerate beef up in each written and verbal communications.
- Consideration to Element: Robust command of grammar (we are fanatics of the Oxford comma) and precision in each troubleshooting and verbal exchange.
- Group Participant: Flourishes in a collaborative setting, supporting and studying from teammates to reach shared objectives.
Most well-liked Talents (No longer Required):
- Familiarity with pictures apparatus, picture sales space application, or linked industries.
- Revel in with Zendesk.
- A zeal for studying new applied sciences and adapting briefly to adjustments.
Why Sign up for Photobooth Provide Co.?
At Photobooth Provide Co., we assist marketers prevail by way of offering leading edge picture sales space answers and outstanding buyer beef up. As a Tier 2 Technical Strengthen Recommend, you can play a a very powerful function in empowering our consumers to thrive of their companies. If you are a proactive drawback solver who is handing over exceptional beef up, we might love to listen to from you!
Able to use? Let’s make magic in combination—follow now and assist our picture sales space house owners shine!
Will have to reside in one of the most following states:
- Arizona
- California – most well-liked
- Colorado
- Florida
- Georgia
- Illinois
- Montana
- Nevada
- New Hampshire
- New York
- North Carolina
- Oregon
- Pennsylvania
- Rhode Island
- Texas
- Utah
- Virginia
- Wyoming
Advantages
🏥 Well being Advantages
👴 401K for California Primarily based Staff
📚 Schooling Stipend
💻 Far flung Paintings
💰 Bonus Plan
🏝️ Annual Retreat
✈️ Beneficiant PTO and Vacation Time table
💼 Quarterly Monetary Conferences
📊 Open Guide Control
💪 Intimate Group
🧑💻 Paintings from House Stipend
