December 20, 2024

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

About Us

Shut is a bootstrapped, successful, 100% far off, ~100 particular person crew of considerate people who prioritize taking possession and creating a significant have an effect on. We’re desperate to make a product our shoppers fall in love with again and again.

We 💛 small scaling companies. Since 2013, we’ve been construction a CRM that specializes in higher communique, with out the trouble of guide information access or a posh UI. We’re out to supercharge gross sales productiveness with probably the most fashionable, thoughtfully designed, all-in-one, communication-focused CRM. 

Our backend tech stack is composed essentially of Python Flask internet apps with our TaskTiger scheduler dealing with most of the backend asynchronous job processing chores. Our information retail outlets come with MongoDB, PostgreSQL, Elasticsearch, and Redis. The underlying infrastructure runs on AWS the usage of a mix of controlled services and products like EKS, MSK, RDS and ElasticCache and non-managed services and products operating on EC2 circumstances. We’ve got CI/CD pipelines that construct Docker photographs, run automatic exams and deploy to Kubernetes clusters. We additionally use those photographs in our native construction surroundings permitting coding in the community towards all of our services and products. We’ve got a well-documented public API this is fed on through our front-end JavaScript app in addition to a lot of integrations. Our infrastructure is closely automatic the usage of Terraform, Ansible and different AWS gear.

In regards to the Function

You’ll be becoming a member of certainly one of our six cross-functional groups. Those are the CRM, Admin & Onboarding, Conversations, Messaging & Scheduling, Automations & Integrations and Information Insights groups. You’ll be frequently taking part with different backend & frontend engineers, product managers, designers, and different groups right here at Shut.

About You

We’re on the lookout for top reaching, full-time Device Engineers to enroll in our engineering crew. Any individual who has a excellent working out in internet applied sciences and desires to lend a hand design, enforce, release, and scale main techniques and user-facing options.

You are relaxed running in a fast moving surroundings with a small and gifted crew the place you might be supported on your efforts to develop professionally. You are able to control your time properly, keep up a correspondence successfully, and collaborate in an absolutely disbursed crew.


Come lend a hand us with initiatives like…

  • Conceiving, designing, construction, and launching new user-facing options
  • Imposing new AI options to turbocharge our shoppers’ day-to-day duties
  • Bettering the efficiency and scalability of our GraphQL and REST API
  • Bettering how we sync hundreds of thousands of gross sales emails and calendar occasions every month
  • Operating with Twilio’s API, WebSockets, and WebRTC to fortify our calling options
  • Development user-facing analytics options that supply actionable insights in keeping with gross sales job information
  • Bettering our Elasticsearch-backed robust seek options
  • Bettering our inside messaging infrastructure the usage of streaming applied sciences like Kafka and Redis 
  • Development new and embellishing present integrations with different SaaS platforms like Google’s G Suite, Zapier, and internet conferencing suppliers
  • Bettering our internet app with real-time updates powered through GraphQL Subscriptions
  • Leveraging the newest AI LLMs from suppliers like OpenAI, Groq and AssemblyAI


Assist set up our ever rising information processing wishes…

  • Billions of Mongo paperwork
  • Tens of millions and hundreds of thousands of rows of PostgreSQL information
  • 55 Terabytes of logs / month
  • 500 billion OTEL spans over the past 30 days
  • 10+ million occasions / day
  • Tens of 1000’s of docker boxes
  • 7 million mins of name recordings / month
  • Petabytes / month of community site visitors


Necessities…

  • Senior 1 & 2 point applicants must have 5+ years of enjoy construction fashionable back-end techniques. Team of workers point applicants must have 8+ years of enjoy. Mid-level applicants must have ~3 years of identical enjoy and be desperate to point up with the correct alternative.
  • Skilled Python enjoy is most popular however a running wisdom of Python with further enjoy in different languages is appropriate you probably have a want to paintings with Python.
  • You may have constructed internet APIs that had been Web dealing with or supported different top quantity quite a bit.
  • You may have hands-on manufacturing enjoy running with MongoDB, PostgreSQL, Elasticsearch, or identical information retail outlets. 
  • You may have enjoy designing, scaling, debugging, and optimizing techniques to cause them to speedy and dependable. 
  • You may have participated in code evaluations and supplied general code high quality tips to lend a hand handle the construction and high quality of the codebase. 
  • You care concerning the craftsmanship of the code and techniques you produce.
  • Situated in the US (decrease 48 timezones).


Bonus level you probably have

  • Contributed open supply code associated with our tech stack.
  • Led small challenge groups construction and launching options.
  • Constructed B2B SaaS merchandise.
  • Carried out options that leveraged AI to ship not possible new product features.
  • Labored with complicated architectures that improve more than one APIs (e.g. REST, GQL, WebSockets) in addition to async job and match processing frameworks.


🌏 Why Shut?

  • Watch our most up-to-date tradition video that includes our annual crew retreat in Italy
  • 100% far off corporate
  • 5 weeks PTO + Wintry weather & Summer time Vacation Breaks with 2 further PTO days for once a year with the corporate
  • 1 month paid sabbatical each and every 5 years
  • Paid parental go away
  • Clinical, Dental, Imaginative and prescient with HSA possibility (US citizens)
  • 401k matching at 6% (US citizens)
  • Dependent care FSA (US citizens)
  • Our tale and crew 🚀


Our Values

  • Construct a space you wish to have to reside in — Read about long-term pondering and motion
  • No BS — Observe transparency and honesty, particularly when it’s arduous
  • Spend money on every different — Construct a hit relationships together with your coworkers and shoppers 
  • Self-discipline equals freedom — Stay your phrase to your self and others
  • Try for greatness — Continuously problem your self and others 


How We Paintings In combination

  • Productiveness, High quality & Have an effect on: We don’t monitor hours. We consider you’re an grownup and know highest the best way to prioritize, meet your targets and give a contribution at a top point. 
  • Asynchronous communique & collaboration: We’ve got crew contributors far and wide the sector. We don’t be expecting someone to paintings untraditional hours, that implies our default is async. Maximum groups have 2-5 hours of inside conferences weekly. 
  • Appreciation for Deep Paintings: *All the way through your standard paintings day, no longer after an afternoon of conferences*. 
  • Autonomy & Freedom: Create a piece surroundings this is sustainable for you. We position a top quantity of consider and accountability with our crew contributors from the beginning. 

We’re on the lookout for US-based Device Engineers to enroll in our crew. Base wage vary for Senior I & II is $140,000 to $210,000.

Leave a Reply

Your email address will not be published. Required fields are marked *