Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
At Cranky Concierge, we attempt to be probably the most helpful and worry-free shuttle provider to be had. We use our awesome business wisdom to e book shuttle, observe for problems, and step in when issues cross improper. We’ve grown incessantly and often since our founding in 2009, and now we want extra assist. That is the place you are available in.
We’re searching for an Place of work Assistant to assist our personnel perfect serve our shoppers. Stay studying to be informed extra.
The Position
- Number one Tasks
- Resolution telephones and direct shoppers to personnel or lend a hand with easy problems (e.g. asking about our pricing, gathering client-provided knowledge, and manually dealing with Jstomer consumption)
- Track incoming emails and assign duties to personnel or reply immediately to shoppers
- Putting in Jstomer shuttle knowledge to start out the making plans procedure
- Secondary Tasks
- Carry out accounting duties and run bank cards when wanted
- Lend a hand personnel with quite a lot of duties as requested
- Name airways to lend a hand with Jstomer shuttle preparations (e.g. e book seat assignments, retrieve or adjust shuttle main points)
- Add time-sensitive shuttle to our flight tracking equipment
- Upload Jstomer knowledge to our reserving device
How does that sound? If it’s the type of factor you’d care to do, then right here’s what we’re searching for.
You
- Dependable – You’ll be operating remotely, and we don’t love to micro-manage. Issues transfer temporarily right here and we want everybody to be on accountability when anticipated. For those who say you’ll do one thing, we want to consider you’ll observe via.
- Fast Learner – We don’t require that a ton in regards to the shuttle business for this activity. We’ll educate you on what you want to grasp. We simply want you in an effort to pick out issues up temporarily.
- Element Orientated – Coping with air shuttle isn’t simple since there are one million necessary main points and all need to be conveyed as it should be. Even little issues subject. As an example, does it trouble you that there’s no hyphen between “Element” and “Orientated”? If this is the case, we adore you already.
- Commonplace Sense – You will have it. Purchasers don’t at all times let us know precisely what we want, so you want to grasp when to position the items in combination and when to invite for more info.
- Delightful – There might be a good bit of Jstomer interplay on this position, and so they received’t at all times feel free. We’d like you to stay composure and stay delightful all the time when coping with shoppers.
- Transparent Background – Because you’ll be dealing with touchy information, a background take a look at might be required.
- Industry Informal – Our interactions with shoppers are at all times skilled, however that doesn’t imply they’re inflexible or stilted. It’s at all times a dialog, and it will have to sound like one. (As for the get dressed code, smartly, we’re home-based in order that’s as much as you.)
The Main points
For those who nonetheless assume you’d be a really perfect have compatibility, right here’s the place we get into the weeds.
- You’ll paintings remotely, so remember to have a quiet and relaxed workspace.
- Choice is given to people who have everlasting residency in Arizona, California, Colorado, Florida, Georgia, Idaho, New York, Nevada, North Carolina, South Carolina, Tennessee, and Texas
- You’ll want to have a competent pc and speak to. We’re a cloud-based corporate, so a top quality web connection is needed.
- Be pleased with on-line chat for inside wishes, on occasion with video.
- We’re searching for a full-time worker to paintings 9a-5:30p PT Mon-Fri
- Beginning pay is $15-$17 in step with hour.
If this appears like one thing you’d care to do, we need to listen from you.
