Change into a Buyer Make stronger Consultant, do business from home, and set your individual agenda!
What You’ll Be Doing
- Answering inbound callsÂ
- Interacting with all shoppers in a certified, empathetic, and compassionate methodÂ
- Offering data in keeping with established insurance policies, procedures, and privateness rulesÂ
- Aiding shoppers with program enrollmentÂ
- Routing shoppers to the right contacts by way of three-way calls to make sure a clean name switch
- Aiding shoppers with their conversation wishes (i.e. relay services and products for callers with speech or listening to impairments, translation services and products for callers who don’t discuss English, and so forth.) to make sure they are able to get admission to the tips and assets they want Â
- Hanging outbound calls as had to percentage time-sensitive data with shoppersÂ
- The use of more than one pc methods to get admission to information and report data
About You
- Very good written and verbal conversation talentsÂ
- Nice energetic listening talentsÂ
- Robust consideration to elementÂ
- Robust PC talents, together with the facility to briefly be informed new pc programsÂ
- A favorable perspective
- Empathy, persistence, and professionalismÂ
- Robust multitasking talents and the facility to evolve to switch in a fast moving atmosphere
- The power to deal with up-to-date wisdom of appropriate systems, insurance policies, and proceduresÂ
- Just right problem-solving and de-escalation talents
- The power to deal with confidentiality of touchy data
Your House Workplace Surroundings
- Â A pc assembly those standards:Â
o    Working Device: Home windows 10 or 11 (Macs and Chromebooks don’t seem to be supported right now)Â
o    Reminiscence: 8GB of RAM
o    CPUs (Pace * Processors): 6
o    Arduous Power: No less than 500MB of unfastened house
o    Sound: sound card (same old on maximum computer systems)
o    Up-to-date antivirus instrumentÂ
- Get entry to to high-speed, hardwired web (no Wi-Fi or Satellite tv for pc, please)Â
- Twin screens
- A USB noise-cancelling headsetÂ
- A webcam on your certification enjoy
The place NexRep Contracts
Versatile Hours of Operation
- Monday, 8:00 AM to five:00 PM ET
- Tuesday, 8:00 AM to 4:00 PM ET
- Wednesday, 8:00 AM to 01:00 PM ET
- Thursday and Friday, 8:00 AM to 11:00 AM ET
Pay and Perks
- One-on-one mentorshipÂ
- Unfastened certification and ongoing building alternativesÂ
- The liberty and versatility to select your individual agenda, throughout the consumer’s hours of operationÂ
- The risk to reach higher work-life steadinessÂ
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 Please observe that NexRep is connecting unbiased contractors to unique reductions and financial savings alternatives and isn’t offering worker advantages nor organising an worker receive advantages program. Every unbiased contractor makes their very own determination whether or not to have interaction with a Perks Spouse. NexRep receives no repayment in any shape from the Perks Program.