Flight builds remote-first buyer beef up groups for rising startups who put other people first. Via a mixture of staff staffing and session, we spouse with everybody from early-stage founders making their first beef up rent to established leaders scaling their groups to assist them run exceptional buyer revel in methods.
We are on a undertaking to globalize get admission to to careers in buyer revel in and advance a human-centered fashion that helps our neighborhood of shoppers, consumers, and workers alike.
We’re in search of buyer beef up representatives who proportion our values of provider, inclusion, agree with, and cooperation and who’re fascinated with offering top-notch beef up to our shoppers and their consumers.
What you can do
- Take care of buyer inquiries by the use of reside chat, e-mail, and/or telephone to reply to their questions and supply answers
- Supply correct data to consumers via the use of various virtual equipment
- Percentage ideas for buyer revel in enhancements along with your staff and shopper
- Paintings to satisfy and exceed productiveness and high quality objectives
- Constitute Flight to our shoppers in a qualified and pleasant means
What we search for
- Prior buyer beef up revel in
- Very good verbal and written communications talents in English as demonstrated via a robust ranking on an English skillability take a look at
- A top degree of empathy and emotional intelligence
- Most sensible-notch drawback fixing talents
- Adaptability and a growth-learning mindset
- Ready and keen to paintings full-time on any shift
- To be had to paintings Saturday or Sunday
What we provide
- A versatile, distant paintings setting
- World neighborhood of gifted teammates joined via a zeal for serving to others and dedication to supporting one every other’s good fortune
- Finding out and building methods so you’ll be able to continue to grow your talents and profession
- Early degree startup with a whole lot of alternative for possession and affect
- Paid time without work
Flight is an equivalent alternative employer who celebrates range. We don’t discriminate at the foundation of race, colour, ancestry, faith, intercourse, nationwide foundation, sexual orientation, age, marital standing, incapacity, gender identification or Veteran standing.
