Far flung Head of Product Advertising at Tidio

We’re a fast-growing tech corporation created by means of skilled world abilities. Our product is a top-rated on-line platform for small and medium companies to develop gross sales thru exceptional customer support. Our purpose is to create a frictionless buyer enjoy for particular person customers and, on the identical time, assist marketers international develop their companies by means of giving them get admission to to a top-notch AI-driven device.

A couple of details about us:

• Our product is on the planet’s peak 5 most well liked reside chat answers, and our purpose is to change into no. 1.
• We’re some of the Best 50 AI and Best 50 Buyer Carrier Merchandise in G2’s Highest Device Awards 2024.
• We these days price at 4.7/5 in each Shopify and G2.
• The brand new Tidio AI characteristic (Lyro) solutions as much as 70% of shoppers’ questions in seconds and is to be had to customers even on a unfastened plan. It’s an actual AI revolution! 🚀🤖
• Each and every month, our widget is seen by means of 350 million distinctive customers, which is 4% of the worldwide inhabitants. This implies 27 million queries to our API day by day and over 500k WebSocket connections within the height time.
• Lately, we rent over 180 improbable other people.
• In March 2022 we secured $25 mln in a Sequence B Funding spherical (learn 👉 TechCrunch’s article to be informed extra)
• In June 2023, our per 30 days MRR exceeded $1M.

• Outline and put into effect methods for product launches, characteristic releases, and marketplace expansions to pressure call for and make sure merchandise’ good fortune​;
• Create compelling product messaging, positioning, and worth propositions that resonate with goal audiences and differentiate our answers out there;
• Produce high-impact content material for all merchandise and contours, similar to pitch decks, e-mail campaigns, case research, internet content material, and different property that keep in touch the price proposition of the goods successfully​;
• Give you the gross sales group with the enablement fabrics and coaching wanted to succeed in their goals;
• Organize one particular person and make bigger the group at some point;
• Accumulate and analyze buyer comments to steer product building and make stronger advertising methods;
• Behavior marketplace analysis and aggressive research to know buyer wishes, marketplace developments, and positioning alternatives;
• Collaborate with cross-functional groups, together with product control, design, and gross sales, to make sure alignment of selling efforts with general industry targets;
• Keep abreast of rising applied sciences, marketplace tendencies, and business absolute best practices to tell strategic decision-making and take care of a aggressive edge.

• 7-8 years of enjoy in Product Advertising throughout the B2B SaaS sector;
• Skill to dive deep right into a product (a product control background can be an asset);
• Remarkable storytelling abilities and authentic pastime for writing;
• Monitor file of managing a success product launches and advertising campaigns from idea to execution;
• Undertaking control abilities, being able to prioritize duties, set up timelines, and meet time limits in a fast moving surroundings;
• Ingenious considering and problem-solving abilities, specializing in using innovation and steady growth of selling methods;
• Analytical mindset with skillability in examining knowledge, deriving insights, and the use of metrics to optimize advertising efficiency.

We want to give you:

• Alternative to give a contribution to our imaginative and prescient of constructing buyer enjoy frictionless for everybody! Our product is now utilized by 4% of the worldwide inhabitants, and we need to develop it by means of main the AI revolution in buyer improve. Are you in for the trip?
• Strategic and unbiased function with a a very powerful influence at the corporation’s enlargement;
• Distinctive risk to construct a product advertising box nearly from scratch – take a look at new answers, create and optimize new methods;
• Paintings with an skilled and world group that regularly stocks wisdom and isn’t frightened of checking out new answers;
• Nice building alternatives – company-supported lessons and meetings;
• Contract shape in keeping with your personal tastes (B2B or contract of employment) + ESOP;
• Far flung-first paintings with versatile hours;
• 26 days off assured in a yr;
• Person paintings gear – Macbook Professional, Dell display, JBL headphones? You’ll tailor the apparatus in your wishes;
• Recreation & wellness get advantages or its monetary similar;
• Personal hospital therapy or its monetary similar;
• Psychological well-being program – particular person treatment classes and sources for staff;
• Unfastened get admission to to one of the crucial standard book/audiobook services and products;
• Common integration occasions (company-wide conferences, group occasions).

What occurs while you ship your CV?

• Video name with the recruiter in regards to the place and the group.
• Interview with the Hiring Supervisor and the recruiter.
• A recruitment task.
• Name with comments at the activity with further questions.
• Be offering and fireworks 😉

Do not hesitate and follow in an instant!

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