Faraway Buyer Good fortune Supervisor at Vidalytics

Do you revel in being part of an entrepreneurial workforce, all running in combination working at complete velocity to ignite a disruption within the tech business? Are you additionally keen on main and rising our Buyer Good fortune division, and dealing with our customers to verify exemplary reinforce and repair?

What You’ll Be Doing (Activity Duties) 😃

• Make sure that the Buyer Good fortune division is following very best practices, and not anything is falling in the course of the cracks
• Coordinate inbound gross sales leads with Head of Gross sales (attend and provide on demos, coordinate contracts and pricing negotiations for endeavor customers)
• Meet with endeavor customers to give an explanation for new options
• Outreach to customers that cross over plans to seek out answers for them
• Proactively be certain customers are getting probably the most out of our product
• Replace interior documentation 
• Run L10 Conferences for the Buyer Good fortune workforce
• Personal and care for our HubSpot CRM

Necessities 😃

• 2+ years of revel in in Buyer Good fortune, preferably for a SaaS or technical product 
• Very good communique talents, written and verbal, you’ll be speaking with our customers continuously
• Very good problem-solving and decision-making talents
• Autonomy – we gained’t grasp your hand, however points in time should be met. That is particularly vital since we’re a far off workforce. 
• Impeccable consideration to element
• Empathetic solution to serving to our customers prevail 
• Revel in running consumer CRMs, ideally HubSpot

Great-to-have 😃

• Skilled with Intercom, ClickUp and Jira
• Fundamental figuring out of HTML / CSS / Javascript ideas (we are a SaaS finally!)
• Talent to paintings with touchdown web page developers reminiscent of ClickFunnels or Convertri for reinforce functions

What You’ll Love About Us (Advantages and Perks) 😉

• Top efficiency corporate tradition. You gained’t be a cog in a device. Relatively you’ll be a key member of a top efficiency workforce this is getting shit achieved. This can be a position to develop and understand your attainable, it doesn’t matter what stage you’re at for your profession. 
• No workplace politics. We’re small and flat. There is not any bullshit of seeking to dance round delicate subjects. Divert assets from different department’s initiatives. We’re direct, we’re fair, we’re right here to perform large audacious objectives. 
• We worth your concepts. At Vidalytics, my door is at all times open. Want lend a hand? Let’s communicate! Have a imaginative and prescient for the way forward for the corporate? I need to pay attention it! Suppose I suck at my activity? Assist me develop! 
• Relaxation and rest. Staff get 20 days of PTO. 
• Skilled building. Wish to proceed your training? Vidalytics can pay for categories, meetings, and extra.
• You’re greater than an worker, you’re an individual. Each and every co-worker you’ll meet is dedicated to treating you with admire and kindness. You gained’t pay attention stuff like, “It’s simply trade.”
• This can be a resume-making place, the place you’ll be told so much and feature numerous duty. You don’t must watch for any individual to die or retire to transport up, like in a mega-corp. 
• Entrepreneurial to our core – Now not most effective are we a startup, however we’d like intrapreneurs that may lend a hand us scale, and we’re wanting to begin different sister corps in time to shape a portfolio of businesses, which you have to be a co-founder of.

Our Management Workforce 😉

You can paintings without delay beneath our Head of Product, Erika, who is living in Warsaw, Poland. She is an eclectic skilled, with a various talent set and a keenness for group, product and design. She oversees the Agile procedure in our corporate and is without delay concerned within the prioritization of duties and contours, along our Product Managers, CEO and Head of Engineering. 

Patrick, our CEO, is a veteran on-line marketer and serial entrepreneur. He lives in Austin, Texas, USA. He’s bootstrapped a number of startups to a success companies each on-line and offline. He leads the operations, and gross sales / advertising and marketing for the corporate. 

Vidalytics’ Values 

(Sure, We’re In reality Severe About Those) 😇

1. Knowledge  – Up to we’re ready to, we use information to reply to questions, give bonuses and promotions. Now not according to politics and titles. However information or now not, when a choice is made, it’s time to get on board. 
2. Scrappy Entrepreneurial Mindset  – We’re a startup. You get numerous freedom, duty and autonomy, however then every now and then we wish to do no matter it takes to verify we continue to exist. If you wish to have a very easy activity, cross paintings on the executive. 
3. Radical Candor – The idea that is rooted in two major rules: worrying for my part and difficult without delay. This manner we’re ready to succeed in a steadiness that promotes expansion, believe, and optimistic comments. You’ll be able to name out any person from the CEO on down. Simply make sure you assault problems and now not other people. 😉 
4. Top Efficiency – This can be a position to be your very best. To paintings with people who find themselves hanging out.   develop, be told and notice what you’re fabricated from. For hyper finding out. 
5. Duty – Do what you are saying. And personal what you’ve achieved. Errors occur. However the worst factor that may occur is when any individual doesn’t personal and be told from them. 
6. Expansion – We’re ALL continuously finding out and rising. Differently we will be able to’t scale with the trade and for our teammates. We spend an excessive amount of time at paintings not to be getting larger. This can be a position to be told, get well, and dare we are saying self actualize. 

👩🏻

Erika Lehmann 

Co-Founder / Head of Product @ Vidalytics