Far off Technical Buyer Reinforce Consultant for a Shopify app at Froonze

One of the most maximum essential tasks:

• Speaking with consumers both by means of are living chat or e mail and resolving any issues they have got
• Often finding out in regards to the options of our app and broader Shopify ecosystem with the intention to assist our consumers higher
• Summarizing product comments from traders and suggesting new techniques of product growth
• Carry out guide app assessments for brand new function releases
• Some non-CS similar paintings (e.g. researching a device, writing weblog posts, making some mockups). Those duties can be assigned in accordance with herbal skills and pursuits.

Should have:

• Wisdom of fundamental JS/HTML/CSS and willingness/pastime to be informed extra if wanted
• Excellent written and verbal conversation abilities
• You revel in chatting with folks and resolve their issues
• In a position to care for “onerous” consumers (we have now only a few of the ones despite the fact that 😊)
• Gifted in discussing technical ideas at a prime degree
• Skill/willingness to write down technical documentation/articles
• Willingness to accomplish non-CS similar duties (we’re a small startup and all of us put on a couple of hats)
• Willingness to have a minimum of 4 hour overlap a minimum of with GMT+7 9am-6pm

Great to have:

• Revel in running with Shopify, particularly one thing associated with theme building/customization
• Revel in running with B2B SaaS
• Further languages (particularly French, Spanish and Italian)
• Some other abilities that may be recommended to a startup (e.g. advertising and marketing, search engine optimization, video modifying, and many others)

Wage: