January 22, 2025

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

If you do not assume you meet all of the standards underneath however nonetheless have an interest within the task, please practice. No person exams each field, and we are searching for any individual excited to enroll in the group. 

Highlights

💻 Paintings remotely, and sign up for us for our every year group retreat In Thailand

👐 Sign up for a meritocracy, no politics wanted (nor welcomed)

📖 We follow open-book control (know how the trade works and why what you’re employed on in point of fact issues for our shoppers)

📚 We center of attention on finding out and private enlargement ($100/mo funds for finding out/books/lessons)

Corporate 🚀

QuickMail is likely one of the main chilly outreach answers for lead era businesses sending e mail and LinkedIn campaigns. It’s utilized by organizations international to succeed in out to possible shoppers, generate leads, e-book conferences, and shut offers.

QuickMail used to be began in 2014. We’re 100% self-funded and composed of a small team of extremely pushed co-workers.

Our 3 core values might be summarized as:

  • Remedy much more issues than you create
  • Be impactful as a substitute of busy
  • Be fearless in giving and receiving comments

In regards to the function

As a part of our Buyer Reinforce group, you’ll be the primary level of touch.

We are searching for a proactive problem-solver who takes projects to lend a hand our customers achieve success with QuickMail (now not simply shut tickets).

Your tasks will come with:

  • Fixing the issue of our customers with the most efficient answer conceivable (together with workarounds)
  • Supply constant conversation and comments from customers to the group
  • Ideate and power projects to give a boost to buyer enjoy
  • Write transparent, concise documentation to simplify advanced or technical subjects
  • Increase a deep working out of the way QuickMail.com works, know the device within out
  • Create correct trojan horse experiences to lend a hand the builders perceive the place a subject matter is coming from and the way to mirror it

Will have to-haves

  • You resolve extra issues than you create and don’t want hand-holding
  • You are tech-savvy and love technical main points
  • You’ve gotten the initiative and power to take possession of your function and lift the bar for the group
  • Talent to offer and take direct comments continuously with out getting defensive to lend a hand us all give a boost to
  • Can take knowledgeable choices and transfer via uncertainty
  • A quick and dependable web connection and a excellent laptop (a minimum of 32 GB RAM) with a webcam
  • Exhibit that you’ve nice consideration to element through coming into koala when requested what’s your favourite animal
  • A fluent English speaker who excels at transparent, concise written conversation (correct grammar, spelling, and punctuation)
  • At ease operating in Ecu time zone

Bonus issues

  • Revel in operating as technical make stronger in SaaS or different e mail device
  • Revel in operating in a fully-remote group
  • Revel in in retail control
  • Revel in in coding
  • Revel in in a aggressive setting requiring private self-discipline (faculty athletics, song, esports, and so on.)
  • A professional within the e mail ecosystem. (SPF, DKIM, and DMARC data, e mail deliverability, and so on.)

Be aware: You’ll be requested to offer a brief video. We propose now not starting the appliance till you might be in an appropriate surroundings.

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