Description:
L1 Comments isn’t being displayed for the beginners after path final touch.
On occasion, a Learner does now not obtain the L1 comments after finishing a selected path or would possibly obtain a message, as proven within the screenshot beneath.
Reason for the problem:
Listed below are the quite a lot of causes which is able to occur:
- Comments isn’t set to look instantly after path final touch.
- Reminders are became off.
- The reminder is scheduled to look after a particular time.
Workaround:
- Be sure the choice ‘Display questionnaire instantly after path final touch’ is checked below Direction >> Cases >> L1 Comments, as proven beneath.
2. Log in as Admin >> Settings >> Comments. Take a look at when the reminder is scheduled. Whether it is scheduled for ‘After Direction Of completion,’ exchange the solution to ‘On Direction Of completion,’ as proven within the screenshot beneath.
3. Take a look at the next Electronic mail Template: Admin >> Electronic mail Templates >> Reminder and Updates >> Request Learner’s Comments for Direction. In case it’s disabled. Permit the e-mail template after which take a look at.
4. If the above steps don’t paintings, delete the present reminder below Admin >> Settings >> Comments, create a brand new reminder as ‘On Direction Of completion,’ and set the recurrence in line with the requirement.
