About Us:
At Lindy.ai, we’re development the way forward for customized AI answers that turn into how folks have interaction with era. Our project is to make AI obtainable, intuitive, and impactful for companies and folks. We’re in search of a passionate Buyer Good fortune Supervisor to enroll in our dynamic, absolutely far flung staff and lend a hand our shoppers maximize the worth of Lindy.ai’s answers.
The Position:
As a Buyer Good fortune Supervisor, you’ll be the go-to particular person for our shoppers, making sure they reach their objectives with Lindy.ai’s merchandise. You’ll construct robust relationships, supply proactive improve, and act as a bridge between our shoppers and interior groups. Your skill to concentrate, strategize, and ship effects will make you a useful spouse to our shoppers.
Key Obligations:
- Function the main level of touch for a portfolio of shoppers, making sure their wishes are met and exceeded.
- Broaden and deal with robust, long-term relationships with shoppers.
- Onboard new shoppers, offering coaching and assets to set them up for luck.
- Proactively track shopper utilization and function metrics to spot alternatives for enlargement or spaces of shock.
- Collaborate with product and technical groups to make sure buyer comments informs product construction.
- Unravel problems and supply well timed, efficient answers to buyer demanding situations.
- Determine upsell and cross-sell alternatives, contributing to income enlargement.
What We’re Having a look For:
- Confirmed revel in in buyer luck, account control, or a equivalent position (ideally in SaaS or tech).
- Sturdy interpersonal and conversation abilities, with the facility to provide an explanation for technical ideas in a transparent and approachable way.
- A proactive and problem-solving mindset with superb organizational abilities.
- Familiarity with CRM equipment and buyer luck platforms (e.g., Salesforce, Gainsight).
- Talent to paintings independently in a far flung setting, with a robust sense of responsibility.
- A keenness for era, AI, and riding buyer delight.
What We Be offering:
- Aggressive wage and performance-based incentives.
- Totally far flung paintings with versatile hours.
- Alternatives for enlargement {and professional} construction.
- A collaborative and cutting edge paintings tradition.
- Get right of entry to to state-of-the-art AI equipment and assets.
Tips on how to Follow:
If you happen to’re in a position to make an actual affect and lend a hand shoppers thrive with Lindy.ai, we’d love to listen to from you! Ship your resume and a canopy letter right here [email protected] and give an explanation for why you’d be an ideal are compatible for this position.
Sign up for us at Lindy.ai, the place era meets innovation, and buyer luck drives the entirety we do!
