January 11, 2025

MediaBuyer.com is looking for a Head of Operations & Shopper Good fortune who has a robust background in operations control, shopper good fortune, or marketing-related roles.

If in case you have very good operational and problem-solving talents or have labored with any form of paid promoting, this is able to be a super long-term are compatible for you with very excessive enlargement possible.

At MediaBuyer.com, we solely paintings with huge VIP shoppers and famend manufacturers spending loads of hundreds/tens of millions per 30 days in paid advertisements, similar to Google and YouTube advertisements, Meta and IG, TikTok, and so on. Our way facilities round personalised, 1-to-1 shopper consideration.

As Head of Operations at MediaBuyer.com, you can personal vital trade operations whilst making sure outstanding buyer reviews and construction the operational spine to scale to loads of lively shoppers. You’re going to turn out to be an overly excessive worth “connector” within the paid advertisements business – participating with one of the most highest advert skill on the earth to lend a hand manufacturers maximize their succeed in and have an effect on.

For those who’re , please ship your resume along side a brief video highlighting your favourite superhero or film personality and explaining the primary explanation why at the back of your selection.

YOU MUST have those talents:

  • Revel in construction and optimizing operational techniques and processes
  • Talent to prioritize and prepare more than one tasks
  • Revel in with paid promoting (Google/YouTube, Meta, TikTok, and so on)
  • Previous revel in managing more than one high-end shoppers, ideally for on-line companies
  • Easiest written and verbal verbal exchange talents
  • Excessive consideration to element

Preferable:

  • Previous revel in operating advertisements or hiring/managing media consumers
  • Conversant in same old recruiting practices
Tasks:Operations:
  • Construct and optimize the operational spine had to scale to 100+ lively shoppers and ship the absolute best stage of revel in to consumers
  • Care for core trade operations, together with group coordination, procedure optimization, supplier and shopper relationships, and billing.
  • Collaborate with management group to outline and execute strategic projects for scaling operations and embellishing buyer pleasure.
  • Create documentation, SOPs and playbooks for ongoing advanced potency and scaling operations
  • Monitor and toughen key buyer good fortune metrics
  • Establish and put in force potency enhancements around the buyer good fortune

Shopper Good fortune:

  • Personal the end-to-end shopper revel in from onboarding to ongoing Rolls-Royce stage concierge reinforce
  • Arrange day-to-day verbal exchange with shoppers and group, essentially written verbal exchange by means of Slack (minimum conferences)
  • Lead shopper calls with management group, together with kick-off calls, and per month efficiency critiques
  • Interface with our neighborhood and Media Purchaser skill to reinforce them when wanted

We’re very with reference to scale mode at our corporate, so there may be very excessive possible for enlargement and have an effect on right here. We convey on manufacturers that you’ve got more than likely heard of already. We serve well known manufacturers, together with huge famous person influencers, primary trade manufacturers, and other people you spot on TV or promoting on TV.

For those who’re having a look to paintings with thrilling and impactful on-line companies that give a contribution helpful merchandise & services and products to humanity, we were given them. As we scale, you can be able to construct groups and form our corporate’s operations whilst rising along business leaders.
At MediaBuyer.com, we rent other people to paintings with us for 5-10 years plus. Our primary focal point is fostering long-term relationships, training our group individuals and serving to them develop within the corporate to turn out to be extra precious long-term property.
We aren’t searching for temporary mercenary varieties. 

We’re 100% far flung.

You’re going to be sorted and a part of our on-line tight-knit circle of relatives. There could also be vital possible for occupation enlargement, and we provide profit-sharing with core group individuals. Our group leaders began in reinforce roles, and we prioritize selling and hiring from inside of! We rent in response to tradition first, skill to be informed a quick 2nd, and abilities ultimate. 

Imaginative and prescient

We’re construction essentially the most clear and merit-based media purchaser market on the internet. Although our final challenge is to become promoting right into a power for excellent via uniting purpose-driven manufacturers with confirmed media consumers who can lend a hand them develop.

We need to be a 1-click catalyst that permits marketers to straight away and ethically advertise morally excellent merchandise that give a contribution to humanity. In the end, we aspire to make promoting extra fair, informative, and entertaining.

This position starts part-time with transparent transition to full-time.

Leave a Reply

Your email address will not be published. Required fields are marked *