Time zones: GMT (UTC +0), CET (UTC +1), CVT (UTC -1)
The Position
We’re searching for a Technical Buyer Improve Specialist to enroll in our staff! On this function, you’ll be the primary level of touch for our shoppers, serving to them by the use of chat and e mail (no telephone calls). You’ll lend a hand with inquiries, troubleshoot problems, and make sure a clean buyer revel in.
This place is absolutely distant. Then again, in the event you’re primarily based close to Nantes, you’re welcome to paintings from our place of business on occasion.
What We’re Having a look For
- Fluency in English is necessary: English is our number one operating language, so robust written and verbal communique abilities are very important.
- French and a 3rd language required: Fluency in french and in some other language (German, Dutch, and many others.) is needed,
- Technical wisdom: You don’t want to be a developer, however a cast working out of tech ideas (e.g., HTML/CSS) is needed. This isn’t a “be told at the activity” function—come ready!
- Workforce spirit: Empathy, kindness, working out, lively listening, and a collaborative mindset are very important. You’ll are compatible proper in in the event you worth teamwork and fostering a good paintings surroundings.
- Enjoy: Familiarity with buyer give a boost to device is a plus, however no longer necessary.
What Makes Crisp Particular?
- Everybody does give a boost to: even our builders give a contribution to buyer give a boost to, holding everybody hooked up to our customers’ wishes.
- No conferences: Say good-bye to useless conferences and concentrate on significant paintings.
- No private KPIs: We agree with you to do nice paintings with out micromanagement or efficiency force.
Contract Main points
- In France: In the event you’re primarily based in France, you’ll be employed underneath a same old employment contract (CDI).
- Outdoor France: In the event you reside outdoor of France, the placement will likely be underneath a complete time freelance provider contract. You’ll want to have an impartial contractor standing on your nation and be capable of factor invoices.
Who Can Observe?
- Will have to be situated inside the EU timezone.
- Instant availability is a plus.
Reimbursement & Perks
- The reimbursement vary for this function is round 30k€/35K€ gross consistent with 12 months , relying at the profile
- Sign up for a various and inclusive remote-first staff that values work-life steadiness and versatility.
