Please file a brief 3-minute Loom video introducing your self and sharing why you’re a super have compatibility for the position. Don’t disregard to incorporate the hyperlink along with your utility (or we’re going to reject it:)!
About usCheckout Web page makes it simple for companies to promote on-line with our versatile no-code checkout web page builder.
We’re a small, absolutely far flung crew of 3: two co-founders and an search engine marketing author.
We worth a relaxed and relaxing paintings atmosphere, specializing in rising our corporate and serving to our shoppers prevail.
Our trade is already successful, and we’ve just lately gained investment from the TinySeed accelerator program.
The FunctionWe’re searching for any individual to take care of technical enhance and arrange buyer accounts.
As an early crew member, you’ll be able to have the risk to form our enhance and account control processes and develop with the corporate.
Your major duties will come with:
- Answering buyer questions by way of are living chat
- Writing assist articles
- Onboarding new shoppers
- Checking in with shoppers steadily
- Reporting insects
- Scheduling gross sales calls
As we’re a small startup, we want any individual able to take complete possession of the position, be told the product briefly, and get started contributing from day one.
Necessities
- Sturdy technical wisdom of eCommerce, bills, Stripe, tournament ticketing, or identical industries
- No less than 1 years of revel in in technical enhance (preferably B2B)
- Very good written and spoken English talents
- Your individual apparatus, together with:
- A Mac and iPhone
- Microphone headset
- A quiet, presentable workspace (you’ll be able to be becoming a member of calls, and recording Loom movies)
- Rapid and dependable web connection
HoursIt is a full-time position, 5 days every week.
Our shoppers are principally within the U.S. and Europe, so that you’ll want a minimum of 4 hours of overlap with U.S. trade hours, together with some overlap with the West Coast.
You must have the ability to quilt 2pm CET to 9pm CET.
Please follow provided that you’ll be able to meet those time necessities.
Equipment you’ll be the use of
- Checkout Web page
- Stripe
- Crisp
- Perception
- Slack
- Loom
- Sanity CMS
Interview procedure
- Publish a brief 3-minute Loom video introducing your self and explaining why you’re a super have compatibility for the position.
- Sign up for a 30-minute name to fulfill the co-founders.
- Entire a 3-day paid trial to turn your talents in motion.
If this seems like a excellent have compatibility, we’d love to listen to from you!
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