December 18, 2024

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Shut is a bootstrapped, successful, 100% far off, ~100-person group of considerate people who worth autonomy and have an effect on. We’re out to supercharge gross sales productiveness for small scaling companies with probably the most fashionable, thoughtfully all-in-one, communication-focused CRM. 
Our Product group obsesses over turning in nice SaaS to serve the 6,000+ companies that make a choice On the subject of assist them develop. We’re data-driven, be told the why at the back of issues, focal point on use instances, and communicate to our shoppers on each instance. We proportion on The Making of Shut, our behind-the-scenes Product & Engineering weblog.

We’re on the lookout for a seasoned Head of Product Design to steer and form our rising group. On this function, you are going to oversee the design of our internet, desktop, and cell apps, and play a key function within the design and building of recent options. This function studies to our Senior Director of Product.

This function is perfect for any person who likes taking a hands-on strategy to management, enjoys the problem of managing a dynamic group, and is keen about fixing advanced issues of easy and stylish answers.

Management with Function: You’ll find a way to guide and nurture a group of gifted designers, fostering a tradition

of innovation and excellence. Your management will at once affect our design route and the evolution of our product.

Affect at Scale: You’ll get to supervise design paintings that has a right away and demanding have an effect on at the day-to-day stories of our shoppers and their groups. Your paintings will probably be an integral a part of their good fortune as we construct a world-class CRM.

Deep Paintings: Our product building procedure is encouraged throughForm Up. We paintings in six-week cycles, pondering deeply about the appropriate issues and transport impactful product on time. Product, Design, and Engineering paintings collaboratively on the most efficient resolution. We imagine in sustainable growth and good fortune over the long term. 

Design-Pushed Paintings: You’ll take price of projects the place design leads the way in which, surroundings the usual for a way leading edge answers can emerge from a design-centric way.

Workforce Control

  • Lead a allotted group of five+ designers (most commonly Senior-level)
  • Host 1:1s and group conferences, and supply ongoing efficiency comments
  • Set and execute quarterly group objectives
  • Construct sturdy group tradition and proceed to lift the bar for design qualityIdentify skilled building alternatives for the group
  • Develop the group, as wanted
  • Construct and enhance group processes

Analysis

  • Force consumer analysis efforts to discover ache issues, alternatives, and insights
  • Foster a tradition inside the design group of often doing qualitative and quantitative analysis (e.g., consumer interviews, surveys, usability checking out, and so forth.)
  • Be certain that the design group integrates consumer analysis findings into design choices
  • Design & BuildProvide design evaluate/critique regularly (written comments, video calls)
  • Oversee design making plans and assignments for every Cycle
  • Lend a hand form initiatives and concepts, particularly early within the procedure
  • Paintings intently with Product Control and Engineering groups at each degree
  • Collaborate with Engineering on construction out and organizing our design machine
  • Be certain that consistency with Shut’s general emblem
  • Tackle restricted person contributor paintings

Imaginative and prescient

  • Outline and keep up a correspondence a compelling design imaginative and prescient that aligns with the product technique and Shut emblem
  • Give a contribution to longer-term roadmap making plans
  • Determine, plan, champion, and execute “Design-driven” initiatives (e.g., redesigns, and so forth.)

Enjoy & Location

  • Have 8+ years revel in in product design (4+ years in control)
  • Enjoy in all facets of design: Person analysis, interplay design, visible design, and so forth.
  • Enjoy in setting up and making improvements to processes for a way a design group works
  • Observe report of operating intently with Product and Engineering groups on a hit initiatives 
  • Have helped construct and take care of design methods
  • In a position to paintings more or less US east coast time zone hours (with a couple of exceptions, lots of the product, engineering, and design groups are on america east coast or in Europe)

Design & UX Sense

  • Sturdy portfolio of chic and easy answers for advanced desktop/cell SaaS merchandise
  • Sturdy working out of knowledge hierarchy, innovative disclosure, typography, spacing, colour concept, and so forth.
  • Very an expert about fashionable UX/UI patterns on desktop and cell
  • Outstanding style in tool design

Abilities & Wisdom

  • Revel in serving to product designers thrive and develop of their roles
  • At ease operating remotely with a prime point of autonomy
  • Buyer and problem-focused
  • Sturdy cushy talents, particularly round communique and collaboration
  • Champion for design, but additionally understand how to paintings inside constraints and make trade-offs (we’re giant believers in having a hard and fast timeline, with versatile scope)
  • Very an expert about CSS, accessibility, and so forth.
  • Talented with Figma (you know the way to paintings with elements, variants, variables, and so forth.)

Bonus Issues

  • Enjoy or familiarity with Form Up 
  • Enjoy in gross sales or with gross sales gear
  • Enjoy within the B2B area
  • Familiarity with GitHub Problems & Tasks


🌏 Why Shut?

  • Watch our most up-to-date tradition video that includes our annual group retreat in Italy
  • 100% far off corporate
  • 5 weeks PTO + Iciness Vacation Smash with 2 further PTO days for annually with the corporate
  • Make a choice from operating 5 days/wk (same old full-time) or 4 days/wk @ 80% pay
  • 1 month paid sabbatical each 5 years
  • Paid parental depart
  • Clinical, Dental, Imaginative and prescient with HSA choice (US citizens)
  • 401k matching at 6% (US citizens)
  • Dependent care FSA (US citizens)
  • Our tale and group 🚀


💚 Our Values

  • Construct a space you wish to have to are living in – Read about long-term pondering and motion
  • No BS – Observe transparency and honesty, particularly when it’s onerous
  • Spend money on every different – Construct a hit relationships together with your coworkers and shoppers 
  • Self-discipline equals freedom – Stay your phrase to your self and others
  • Try for greatness – Continuously problem your self and others 


💻 How We Paintings In combination

  • Productiveness, High quality & Affect – We don’t observe hours. We agree with you’re an grownup and know easiest prioritize, meet your objectives and give a contribution at a prime point. 
  • Asynchronous communique & collaboration – We’ve got group contributors in all places the sector. We don’t be expecting any individual to paintings untraditional hours, that suggests our default is async. Maximum groups have 2-5 hours of inside conferences weekly. 
  • Appreciation for Deep Paintings – All over your customary paintings day, now not after an afternoon a conferences!
  • Autonomy & Freedom – Create a piece setting this is sustainable for you. We position a prime quantity of agree with and duty with our group contributors from the beginning. 

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