Time zones: JST (UTC +9), CST (UTC +8), WIB (UTC +7), CHAST (UTC +12:45), LHST (UTC +10:30), AEST (UTC +10), ACST (UTC +9:30), ACWST (UTC +8:45)
Tasks:
On this position, you’ll be liable for making sure consumers, starting from SMBs to very large enterprises, get the most efficient conceivable make stronger. This chance is perfect for people with a zeal for visitor make stronger and a powerful technical background. You’ll:
About Us:
At Loop Fortify, we focus on connecting companies with outstanding visitor make stronger consultants. We imagine in good, kind-hearted pros who love to be informed and develop. When you’ve got a zeal for serving to others and a powerful technical background, we wish to listen from you!
At Loop Fortify, we focus on connecting companies with outstanding visitor make stronger consultants. We imagine in good, kind-hearted pros who love to be informed and develop. When you’ve got a zeal for serving to others and a powerful technical background, we wish to listen from you!
Tasks:
On this position, you’ll be liable for making sure consumers, starting from SMBs to very large enterprises, get the most efficient conceivable make stronger. This chance is perfect for people with a zeal for visitor make stronger and a powerful technical background. You’ll:
- Engage with a various vary of shoppers, together with enterprises, startups, and SMBs, troubleshooting technical problems by means of telephone, e mail, and chat, whilst serving to them maximize using the product.
- Acquire and analyze visitor comments to give a contribution at once to product enhancements.
- Create informative content material in response to not unusual consumer wishes, corresponding to guides, FAQs, and easiest apply documentation.
- Handle a good {and professional} perspective with all visitor interactions.
- Collaborate throughout groups, together with product, engineering, and knowledge, to verify a stellar visitor revel in.
{Qualifications}:
- Primarily based in Australia, Indonesia, Malaysia, or New Zealand. (Required)
- Very good written and verbal communique talents in English. (Required)
- Solid web connection and a competent laptop setup. (Required)
- Earlier revel in doing technical make stronger. (Required)
- Earlier revel in in a startup setting or tool corporate. (Most well-liked)
- Skill to paintings independently in a distraction-free house place of job.
- A favorable {and professional} perspective with a customer-first mindset.
- Robust problem-solving talents and talent to thrive in a dynamic, fast moving setting.
Wage:
$50K-$80K relying on location and revel in.
