January 8, 2025
[Hiring] Sr. SAP Technical Account Manager @Protera

About Protera:

Protera Applied sciences, a international public cloud services and products control services and products supplier with our experience and control platform ARION, we run/set up/modernize and perform hundreds of cases of SAP+ comparable programs on Microsoft Azure and Amazon Internet Services and products (AWS) Platforms and supply era control services and products round it. Please discuss with our site for extra main points – https://www.protera.com/

Process Position:  Technical Account Supervisor – SAP & Packages

 

We’re on the lookout for senior execs who can give advisory and strategic technical steering to lend a hand plan and construct answers the usage of perfect practices, and proactively stay Protera shoppers environments operationally wholesome. This place is anticipated to increase shut relationships with the assigned visitor crew to know their trade/operational wishes and technical demanding situations and lend a hand them within the control and oversight in their vital SAP and comparable machine portfolio.

Abstract

The SAP BASIS Technical Account Supervisor (TAM) shall be chargeable for the improve and management of all SAP actions for a bunch of shoppers: Design, enforce/deploy SAP answers to succeed in outlined trade objectives and the continuing run and handle of the ones techniques. This contains making plans, coordination, and implementation of all adjustments in SAP, together with efficiency and tuning research, capability making plans, migrations techniques improve and making plans, utility improve, instrument upgrades. The TAM will have to have abilities in SAP Foundation Control, governance and oversight, SAP utility technical structure, ITIL Based totally ITSM abilities and visitor control & delight.

Tasks:

Set up Massive SAP implementations throughout quite a lot of variations/OS/DB’s

Set up multi-customer improve style for Stable state and ALM tasks

Set up a couple of SAP answers together with S/4HANA, BW/4HANA, Trade Suite, BI Analytics and any others.

SAP HANA, Oracle and MSSQL DB Management revel in

Talent to paintings in shifts and set up complete shifts with out exterior lend a hand

Wisdom of and ideally Certification in AWS, Azure and GCP

Adapts present strategies and procedures to create imaginable choice answers to fairly to higly advanced issues

Understands the strategic course set through senior control because it pertains to staff objectives

Makes use of really extensive judgment to resolve resolution and seeks steering on advanced issues

Number one upward interplay is with direct manager and open verbal exchange with friends

Enjoy in utility control engagement and talent to paintings concurrently on a couple of shoppers

Just right at documentation and inner high quality evaluation/exams

Incident/Drawback control abilities

Take part in prime stage of automation of regimen foundation actions

Group participant and excellent pass staff supply abilities; excellent interpersonal abilities

Wisdom of quite a lot of DB, OS and talent to have labored on Cloud surroundings (Public/ Non-public and Hybrid)

Will have to have wisdom on OEL, RHEL, SLES and Home windows

Tracking machine revel in (we use LogicMon, Avantra & Answer Supervisor)

ITSM revel in (ServiceNow a plus)

Must have the ability to learn about EWA and supply proactive suggestions to shoppers

Candidate will have to be sure that compliance with information coverage law underneath the DPA, EU GDPR, another appropriate information coverage law

Necessities

Candidate will have to have a minimum of 7+ years of related revel in in SAP Foundation

Candidate will have to have faculty level in a comparable box or an identical revel in

AWS, Azure & GCP Talents and certification can be a certain plus

Wisdom of ITIL framework

Will have to be eligible to paintings in the USA

Advantages

Protera provides quite a few well being and wellbeing techniques. Receive advantages choices come with two PPO Clinical plans, Dental, Imaginative and prescient, Well being Financial savings Account, Versatile Spending Accounts, Dependent Care FSA, 401k retirement financial savings plan, corporate paid Lifestyles Insurance coverage, Versatile PTO coverage, Paid Vacations.

In regards to the corporate

https://www.linkedin.com/corporate/protera/jobs/Protera Applied sciences (www.protera.com) is an SAP Qualified World IT Services and products Supplier for SAP-centric organizations.  Protera used to be based in 1998 and is the SAP-on-the-cloud pioneer.  Nowadays, we run hundreds of cases of SAP and comparable IT programs at the Microsoft Azure and Amazon Internet Services and products clouds.   Protera is headquartered in Chicago, IL and has shared services and products workplaces in Athens, Greece and Mumbai, India.

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