[Hiring] Content material Creator @Sumsub

Sumsub is the only verification platform to protected the entire person adventure. With Sumsub’s customizable KYC, KYB, transaction tracking and fraud prevention answers, you’ll orchestrate your verification procedure, welcome extra consumers international, meet compliance necessities, scale back prices and offer protection to your enterprise.

Sumsub has over 2,500 purchasers around the fintech, crypto, transportation, buying and selling and gaming industries together with Bitpanda, Wirex, Avis, Bybit, Huobi, Kaizen Gaming, and TransferGo.

Now we’re in search of a Content material Creator to enroll in the staff.

What You Will Be Doing:

• Increase transparent, concise, and tasty written content material for more than a few buyer contact issues, together with onboarding guides, FAQs, product documentation, and tutorial fabrics.

• Create step by step guides, tutorials, and documentation to lend a hand technical and non-technical customers combine and use the platform successfully.

• Design and write coaching fabrics, together with e-learning modules, video scripts, and displays, to help new consumers and companions in figuring out our platform.

• Utilisation of visible components throughout a number of fabrics.

• Ceaselessly replace and optimize current content material in line with person comments, product updates, and information insights to reinforce the buyer revel in.

• Collaborate with other departments to make sure content material accuracy and that it addresses not unusual buyer ache issues.

• Make sure that all content material is aligned with the corporate’s emblem voice and tone, turning in a constant {and professional} person revel in.

• Fortify the advance of a complete wisdom base and make sure content material is optimized for search engines like google and AI seek, making it simple for purchasers to search out related data.

About You:

• English degree C1 or upper.

• 2+ years of revel in in content material writing, developing technical documentation, or instructional content material, ideally in SaaS, tech, or id verification industries.

• Sturdy technical writing talents with the facility to provide an explanation for advanced ideas in a transparent, user-friendly approach.

• Very good conversation talents and one eye on element.

• Talent to paintings in a fast moving setting and care for a couple of tasks concurrently.

• Sturdy figuring out of the Atlassian merchandise (Confluence).

• Sturdy figuring out of documentation methods, wisdom control and perfect practices.

Might be a plus:

• Familiarity with id verification processes or safety era.
• Revel in with tool to curate, design, create and edit graphic photographs and visible components.
• Revel in with video and recording tool.
• Revel in with studying control programs.
• Wisdom of search engine optimization/ AI seek perfect practices and revel in with wisdom base optimization.
• Theoretical/ sensible wisdom of programming languages (e.g. HTML).

What We Be offering:

• Aggressive reimbursement in compliance along with your skilled experience.
• Running with a product that issues. Our era is helping to offer protection to hundreds of thousands of customers and a whole lot of on-line products and services international.
• World venture. Our staff works from places of work in Berlin, Limassol, London, and Miami, our consumers are unfold from Mexico and america to Hong Kong, South Korea, and Singapore.
• Faraway first corporate – paintings from anyplace on this planet.
• Paid holiday and ill depart.

Appears like a good chance in your profession construction? Then move forward and follow!

We’re a world neighborhood of innovators, creators, and thinkers, and we consider that range fuels our innovation. Sumsub is proud to be an equivalent alternative employer, dedicated to development a various and inclusive group of workers. We welcome programs from other folks of all backgrounds, cultures, genders, stories, skills and views. Sign up for us in shaping the long run inclusively.