[Hiring] Product and Coaching Documentation Author @Donorbox

About Donorbox

Donorbox is a number one fundraising platform and donor control gadget for nonprofit organizations. Our venture is to boost up sure have an effect on international by means of serving to nonprofits turn into extremely efficient at elevating finances and managing their supporter base. Since 2014, we’ve powered greater than 80,000 world organizations to lift over $2B in donations. 🚀

Our fast-growing corporate is successful and bootstrapped with a wholesome run price. We now have an absolutely allotted and numerous 120-person group founded in 16+ states and 23+ international locations.

🏅In 2023, Donorbox completed the Chief standing in Nonprofit and used to be known for Very best Capability & Options in Fundraising by means of GetApp. We are happy with what we do, and our product displays it!

The Function

Donorbox is looking for a talented Product and Coaching Documentation Author to play a key position in documenting our ever-evolving product and creating efficient coaching fabrics for each our group and shoppers. The perfect candidate is curious, enthusiastic, and excels at translating complicated ideas into user-friendly content material. This position will contain developing fabrics for onboarding, coaching, and product documentation.

Tasks

Take possession of the interior Donorbox Product Manual, making sure it’s complete and up-to-date
Collaborate with our Product Managers to realize a deep figuring out of our product options
Completely check Donorbox product options the use of our staging environments to make sure correct documentation
File all sides of the Donorbox product in an arranged {and professional} approach
Create attractive coaching fabrics for purchasers and interior groups
Stay the Donorbox Wisdom Base present and informative
Lead are living coaching periods by means of video requires group individuals

{Qualifications} & Enjoy

2-5+ years of confirmed revel in in product documentation, technical writing, or running a blog
Robust command of English, together with superb spelling and grammar
Very good verbal and written communique abilities
Very good presentation abilities for handing over coaching by means of video
Robust analytical and problem-solving abilities, with a data-driven method
Professional at simplifying complicated concepts into transparent, concise, and attractive tutorial content material
Meticulous consideration to element in documenting knowledge appropriately
Skill to briefly be informed and record new applied sciences
Excellent figuring out of Consumer Enjoy (UX)
Enjoy within the tech trade is most popular

You’re:

Self-motivated, proactive, and results-oriented
At ease operating independently and collaboratively in cross-functional groups
Able to handing over top quality, edited content material successfully

Main points

Totally faraway founded in South Africa, United Kingdom, or United States
Wage for US-based applicants: $65k – $70k USD

Advantages & Perks

Totally faraway paintings from the relief of your own home
Beneficiant break day coverage of 21 days (birthday incorporated 🎉), 8 vacations, and a pair of paid volunteer days
Compensation bundle for house place of work bills, as much as $1.5k
Global Hires: Medical insurance top class reimbursements, as much as 75% for you and your circle of relatives
US Hires: Employer-sponsored medical insurance plan thru TriNet, together with scientific, dental, imaginative and prescient, and lifestyles
US Hires: 401(ok) retirement plan by means of TriNet’s spouse, Empower, with an employer fit of as much as 4%
Eligibility for worker fairness plan (inventory choices)
Wellness program with health and mindfulness categories
Love your paintings and our venture of serving nonprofits!

The Utility Procedure

We now have 4 levels: