[Hiring] Buyer Revel in Consultant @Tabby

Concerning the position

We’re excited to ask you to enroll in Tabby’s undertaking to revolutionize buyer enjoy as a Buyer Revel in Consultant.

On this faraway position, you’ll be liable for offering remarkable customer support in each Arabic and English, addressing inquiries, resolving problems, and making sure a continuing enjoy for our consumers.

Key Tasks

Tasks and Tasks:

Make stronger Tabby consumers over chat and get in touch with calls and resolution their queries ( Arabic & English )
Make the most of and take a look at new virtual and AI gear that we’re enforcing in our name facilities and supply comments to management
Champion and enforce customer support insurance policies and procedures that align with corporate targets
Supply insights and comments on buyer queries to assist us establish spaces of enhancements and optimization of purchaser enjoy
Collaborate together with your colleagues throughout other groups to verify we proceed to uphold our buyer enjoy delight, exceed our CSAT ratings and transform famend for being the middle of easiest buyer enjoy globally.

Abilities, Wisdom and Experience

{Qualifications} and Necessities:

MUST have earlier paintings enjoy
Alexandria Apartments ONLY
Should have strong ADSL connection
Have a useful Computer with the under minimal necessities: Processor : Core i3 and RAM : 4-8 GB
Supply a moderately and strong paintings setting
Skillability in each written and spoken English and Arabic
Very good analytical, communique, and problem-solving qualifications
Just right self-awareness and very good soft-skills
Talent to multitask, meet closing dates, and paintings in a fast moving setting
Talent to paintings successfully and construct robust relationships with cross-functional groups
Talent to deal with force