Time zones: EST (UTC -5), MST (UTC -7), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2
About Us:
At Loop Beef up, we focus on connecting companies with outstanding visitor good fortune consultants. We imagine in good, kind-hearted execs who love to be informed and develop. When you have a zeal for serving to others and revel in fixing issues, we need to listen from you!
Duties:
- Interact new consumers by the use of telephone, e-mail, and textual content to steer them via onboarding and account activation.
- Teach consumers on product advantages, together with cost-saving options and techniques to maximise worth.
- Lend a hand with account setup, resolving not unusual setup problems corresponding to PIN access and preliminary login.
- Supply consultative beef up to make sure consumers know the way the product meets their industry wishes.
- Observe visitor development and ship reminders to inspire first-time use.
- Collaborate with inner groups to escalate problems and give a boost to onboarding processes.
- Handle a good and proactive means in all visitor interactions.
{Qualifications}:
- Revel in operating carefully with consumers in account control, visitor good fortune, onboarding, or identical capability (Required)
- Superb written and verbal communique abilities in English and Spanish. (Required)
- Based totally in LATAM (Required
- Solid web connection and a competent laptop setup. (Required)
- Talent to paintings independently in a distraction-free house place of business.
- A good {and professional} angle with a customer-first mindset.
- Sturdy problem-solving abilities and talent to suppose for your toes.
