The place We’re Situated
As a fully-remote group serving researchers in every single place, ORCID is in a position to rent proficient folks far and wide the globe, and we intention to have our other folks situated within the communities that we serve. For this place, we’re specializing in other folks situated in: Chile, Costa Rica, Guatemala, or Mexico.
The Position
ORCID is looking for a Member Fortify Specialist (MSTS) to toughen all sides of integrations and implementations with our contributors and repair suppliers. The a success candidate will grow to be an issue skilled on ORCID’s API and registry, and integration best possible practices in order that they are able to reply to technical toughen requests, troubleshoot problems, and supply technical coaching associated with ORCID services and products. The best candidate must have revel in with scholarly infrastructure and workflows in addition to running wisdom of contemporary internet API requirements and applied sciences.
This place is a part of our Engagement workforce, reporting to the Fortify Supervisor and is complete time (40 hours/week). Like any positions at ORCID, the function is entirely distant. Applicants should be capable of work at home all the way through Ecu or American usual industry hours (Mon–Fri) with a minimum of 4 hours day-to-day overlap with different workforce contributors between 1300-2000 UTC, with some routine conferences between 1400 – 1700 UTC. Outdoor of those parameters, ORCID gives flexibility along with your time table.
Obligations
- Supply first-in-class technical toughen to ORCID contributors and repair suppliers
- Building up the share of contributors who’re entirely built-in with ORCID techniques
- Function a subject-matter skilled referring to ORCID APIs, UIs, integrations, and all ORCID workflow functions and services and products
- Supply technical coaching to ORCID stakeholders (digital and in-person)
- Liaise with the ORCID technical workforce for dealing with advanced technical demanding situations
- Proactively establish integration enhancements that may be made by way of ORCID contributors and advise on implementation.
- Coordinate technical problems with our spouse organizations the place wanted
- Proactive angle in figuring out development spaces for toughen, technical processes, and techniques to extend operational efficiencies
Necessities and {Qualifications}
- Enjoy running with scholarly infrastructure techniques
- Wisdom of scholarly workflows (E.g Repositories, Manuscript Submission, Grant Utility, and many others)
- Running wisdom of contemporary internet APIs requirements and applied sciences (specifically HTTP, REST, OAuth, XML and JSON) and revel in troubleshooting problems associated with APIs
- Talent to be in contact technical ideas to each technical and non-technical audiences
- At ease offering each reside toughen (by the use of video convention) and offline toughen (by the use of electronic mail and toughen tickets)
- At ease working occasional coaching classes for interior and exterior stakeholders, and presenting on webinars and/or in-person occasions
- Enjoy with CRM and Fortify gear (Zendesk and Salesforce most popular)
- Fluency in English required. Further languages are a plus.
- Talent to go back and forth primarily based upon industry wishes (lower than 10%)
To Practice: Please publish your CV and a canopy letter by the use of Bamboo. For your duvet letter, define how your revel in aligns with the jobs and obligations of this place. ORCID encourages candidates who meet some, however no longer the entire necessities and {qualifications}, to use.
Our Tradition
ORCID has been a world, 100% distant group since our founding in 2012. This has enabled us to construct a workforce of the most productive and brightest minds within the trade. ORCID body of workers are curious and collaborative, and we attempt to deal with a tradition of finding out. We provide methods like individually-focused skilled construction making plans, per 30 days “Meals for Idea” finding out classes on all kinds of subjects, and get admission to to a virtual finding out platform. We’re versatile and family-friendly, permitting body of workers to shift their schedules as wanted, flex their time around the calendar month, and take an hour-long paid wreck on a daily basis (to not point out OFF– see the advantages we offer underneath).
Despite the fact that we’re geographically various, we’re a small, cohesive network devoted to our project and to one another.
We offer:
A family-friendly, versatile running atmosphere, together with:
- Versatile paintings hours and the facility to paintings entirely from house (when no longer touring)
- A dedicated and superior workforce serving a community-driven group
- Aggressive repayment & advantages, together with a beneficiant annual depart allowance, depart for Circle of relatives & Compassionate Care, and an ORCID-wide break day at the Fourth Friday of every month
- A continual finding out atmosphere with alternatives for coaching & skilled construction
- Equipment to toughen our digital workplace atmosphere, together with your collection of most popular computer and a per 30 days distant running stipend.
- An annual in-person all body of workers retreat plus non-compulsory digital social occasions right through the 12 months.
Reimbursement
ORCID’s repayment technique considers an applicant’s abilities and revel in, geographic location, in addition to interior fairness when assessing wage. As a result of we’re distant and rent body of workers far and wide the globe, our wage levels will range by way of location for any given function. The overall vary for this place is 35k-55k.
