ABOUT US
We offer magical in-home cooks who get ready weekly meal prep for busy households in the USA. Folks use Dinner Elf to spend extra high quality time with their children as an alternative of cooking dinner and cleansing up.
ROLE: CUSTOMER SERVICE
– Reply to buyer and chef texts/emails (by the use of HelpScout)
– Proactively evaluation appointment process for motion pieces
– Modify appointment dates, bills, and so on
– Carry out non-time-sensitive administrative duties
– Attend weekly video calls together with your manager
– Go back a buyer’s telephone name (rare)
ROLE: CHEF HIRING
– Evaluation chef candidate resumes
– Interact in textual content conversations to collect additional information
– Behavior on-line interviews and trial appointments
– Use excellent judgment to make a choice or reject applicants
– Information applicants in the course of the onboarding procedure
– Observe the growth of recent cooks
HOURS
You’ll be able to paintings 9am-5pm MST Monday to Friday with an unpaid hour for lunch.
REQUIREMENTS AND SKILLS
– 5+ years of revel in in far off customer support
– Fast and sensible learner
– Very good written English
– Excellent spoken English
– Robust, empathetic customer support talents with a large center
– Robust consideration to element and possession of your paintings
– Collaborative (you wish to have to take part within the enlargement of the corporate)
– Tech savvy and a snappy learner with new device
– Suppose independently and make government judgments
– Most well-liked: You cook dinner at domestic
– Most well-liked: Revel in with interviews/hiring
APPLY
Whilst you practice, please resolution the next questions. Use the phrase “Moussaka” in certainly one of your solutions to display your consideration to element.
– What’s your timezone relative to MST (Mountain Same old Time)?
– How would the specified hours for this position have compatibility into your time table?
– How talented is your spoken English?
– What customer support device have you ever used, and what did you favor/dislike about it?
– Do you employ AI on your paintings or private lifestyles, and if that is so, how?
– What’s your cooking revel in in the house?
