We’re searching for an skilled and dynamic Senior Operations Supervisor to fill a newly created full-time place.
Kobo, the nonprofit group in the back of KoboToolbox, is an international chief in offering open-source survey knowledge assortment answers. Our gear empower over 15,000 humanitarian, construction, and environmental organizations international to gather, analyze, and act on crucial knowledge in probably the most maximum difficult environments.
With fast enlargement of our group fueled by means of expanding call for by means of organizations starting from primary establishments just like the International Financial institution to grassroots community-based organizations, we’re increasing our succeed in and capability to raised enhance organizations on this planet’s maximum difficult environments.
The Senior Operations Supervisor will oversee day by day operations, with a robust center of attention on contract control, prison compliance, and operational potency. To start with, this function will paintings carefully with and supervise the Administrator, who recently handles many operational duties along the COO. Over the years, the Senior Operations Supervisor will progressively transition from hands-on tasks to managing and mentoring a bigger group of specialised pros because the group scales.
What You Will Achieve:
- The chance to make a tangible international affect by means of supporting 1000’s of organizations tackling crucial humanitarian, environmental, and construction demanding situations.
- Skilled enlargement thru management alternatives and a transparent trail to amplify your tasks because the group grows swiftly, providing dynamic demanding situations and distinctive alternatives to scale operations successfully.
- An opportunity to paintings in an cutting edge and mission-driven setting that values collaboration, variety, and versatility, having the ability to paintings remotely.
This place is an exhilarating alternative for a dynamic chief with nonprofit operations enjoy, who can thrive in each hands-on and strategic roles.
We welcome candidates globally; alternatively, precedence could also be given to U.S.-based applicants, as best they’re eligible for complete employment. Whilst this can be a far off function, maximum conferences happen inside the 9 AM-5 PM ET window.
Duties
- Operations Control:
- Oversee Kobo’s day by day operations, making sure potency and alignment with strategic goals.
- Broaden and put into effect operational insurance policies, procedures, and easiest practices to enhance workflows around the group.
- Supervise the Administrator who handles day by day verbal exchange and duties associated with contracts, grants, HR, and gross sales.
- Collaborate with engineering, finance, gross sales, product, program, and buyer good fortune groups to determine key operational metrics and put into effect gear to observe efficiency, making sure actionable insights are ceaselessly reviewed.
- Facilitate cross-functional steady growth efforts by means of serving to groups determine bottlenecks, optimize workflows, and fortify operational effectiveness.
- Contract Control and Prison Compliance:
- Organize contracts with distributors, purchasers, and grantors, making sure alignment with organizational goals and prison necessities.
- Oversee the compliance of contracts with all related knowledge coverage laws (e.g., GDPR and native equivalents), in coordination with exterior prison recommend.
- Be sure well timed monitoring and success of all contractual deliverables and tasks.
- Collaborate with the Finance group to be sure that contracts associated with grants and investment are compliant and financially sound.
- Be sure correct documentation, reporting, and possibility mitigation in all contract processes.
- Gross sales:
- Oversee SaaS gross sales operations, together with invoicing processes and settlement control to be sure that gross sales operations are operating easily and that organizational and buyer wishes are being met.
- HR:
- Be sure payroll, advantages management, and compliance with hard work rules and laws are treated successfully.
- Beef up recruitment and onboarding.
Necessities
Required {Qualifications}
- Bachelor’s stage in Industry Management, Operations Control, or a similar box; MBA or related Grasp’s stage most popular.
- Minimal of five years of enjoy in operations control
- Sturdy figuring out of contract control and enjoy running with prison groups or exterior prison recommend.
- Sturdy management and verbal exchange talents for managing cross-functional groups
- Demonstrated skill to paintings in an international and far off setting
- Confirmed problem-solving talents with a proactive, solution-oriented mindset
- Revel in in scaling operational processes in dynamic environments, equivalent to generation, startup, or mission-driven organizations
Most well-liked Talents
- Familiarity with HR purposes, prison compliance, and finance operations
- Revel in with knowledge coverage laws and grant compliance
- Wisdom of monetary control, budgeting, and gross sales operations
Non-public Attributes
- Top degree of integrity and professionalism.
- Talent to paintings independently and prioritize duties in a fast paced setting.
- Sturdy consideration to element and organizational talents.
- Collaborative mindset with a focal point on steady growth.
Advantages
Basic Advantages:
- Authentic Have an effect on: Give a contribution at once to initiatives that impact thousands and thousands globally, running with global humanitarian organizations and community-based companions in 200 international locations.
- Significant Paintings Surroundings: Sign up for a group that tackles international demanding situations thru cutting edge knowledge assortment gear that create lasting alternate.
- Numerous Workforce: Be a part of a globally numerous, inclusive group that values fairness and inclusion throughout all spectrums.
- Versatile Paintings Tradition: Revel in mutual flexibility, with a tradition prioritizing work-life stability.
- Skilled Building: Get entry to beneficiant skilled construction alternatives.
Worker Advantages (U.S. applicants best):
- Well being & Wellness: 5 health insurance choices, dental, and imaginative and prescient (as much as 80% top class coated), plus existence insurance coverage.
- Monetary Safety: 401(okay) retirement plan with 100% fit as much as 2%.
- Paintings-Lifestyles Stability: 20 days paid break day, 10 floating vacations, limitless unwell days, and paid parental go away.
