Far flung Account Supervisor for SaaS at Vidalytics

Do you experience being part of an entrepreneurial workforce, all operating in combination working at complete velocity to ignite a disruption within the tech trade? Are you additionally taken with main and rising our Buyer Luck division, and dealing with our customers to make sure exemplary give a boost to and repair?

What You’ll Be Doing (Task Duties) 😃

• Make sure the Buyer Luck division is following easiest practices, and not anything is falling during the cracks
• Coordinate inbound gross sales leads with Head of Gross sales (attend and provide on demos, coordinate contracts and pricing negotiations for undertaking customers)
• Meet with undertaking customers to provide an explanation for new options
• Outreach to customers that move over plans to seek out answers for them
• Proactively ensure that customers are getting probably the most out of our product
• Replace inside documentation 
• Run L10 Conferences for the Buyer Luck workforce
• Personal and deal with our HubSpot CRM

Necessities 😃

• 2+ years of enjoy in Account Control / Buyer Luck, preferably for a SaaS or technical product 
• Superb communique talents, written and verbal, you’ll be speaking with our customers continuously
• Superb problem-solving and decision-making talents
• Autonomy – we received’t grasp your hand, however time limits should be met. That is particularly necessary since we’re a far off workforce. 
• Impeccable consideration to element
• Empathetic solution to serving to our customers prevail 
• Enjoy operating consumer CRMs, ideally HubSpot

Great-to-have 😃

• Skilled with Intercom, ClickUp and Jira
• Elementary working out of HTML / CSS / Javascript ideas (we are a SaaS in the end!)
• Skill to paintings with touchdown web page developers similar to ClickFunnels or Convertri for give a boost to functions

What You’ll Love About Us (Advantages and Perks) 😉

• Top efficiency corporate tradition. You received’t be a cog in a system. Somewhat you’ll be a key member of a top efficiency workforce this is getting shit carried out. It is a position to develop and understand your attainable, it doesn’t matter what stage you’re at on your occupation. 
• No place of business politics. We’re small and flat. There’s no bullshit of looking to dance round delicate subjects. Divert assets from different department’s tasks. We’re direct, we’re truthful, we’re right here to perform giant audacious targets. 
• We price your concepts. At Vidalytics, my door is at all times open. Want lend a hand? Let’s communicate! Have a imaginative and prescient for the way forward for the corporate? I need to listen it! Suppose I suck at my activity? Assist me develop! 
• Relaxation and rest. Staff get 20 days of PTO. 
• Skilled construction. Wish to proceed your training? Vidalytics will pay for categories, meetings, and extra.
• You’re greater than an worker, you’re an individual. Each co-worker you’ll meet is dedicated to treating you with recognize and kindness. You received’t listen stuff like, “It’s simply industry.”
• It is a resume-making place, the place you’ll be informed so much and feature numerous accountability. You don’t need to look ahead to any person to die or retire to transport up, like in a mega-corp. 
• Entrepreneurial to our core – Now not simplest are we a startup, however we’d like intrapreneurs that can lend a hand us scale, and we’re intending to start different sister corps in time to shape a portfolio of businesses, which that you must be a co-founder of.

Our Management Crew 😉

You’ll be able to paintings immediately underneath our VP of Operations, Erika, who is living in Warsaw, Poland. She is an eclectic skilled, with a various talent set and a zeal for group, product and design. She oversees the Agile procedure in our corporate and is immediately concerned within the prioritization of duties and lines, along our Product Managers, CEO and Head of Engineering. 

Patrick, our CEO, is a veteran on-line marketer and serial entrepreneur. He lives in Austin, Texas, USA. He’s bootstrapped a number of startups to a hit companies each on-line and offline. He leads the operations, and gross sales / advertising for the corporate. 

Vidalytics’ Values 

(Sure, We’re In fact Severe About Those) 😇

1. Information  – Up to we’re ready to, we use information to reply to questions, give bonuses and promotions. Now not in response to politics and titles. However information or now not, when a call is made, it’s time to get on board. 
2. Scrappy Entrepreneurial Mindset  – We’re a startup. You get numerous freedom, accountability and autonomy, however then now and then we want to do no matter it takes to ensure we live on. If you wish to have a very simple activity, move paintings on the executive. 
3. Radical Candor – The concept that is rooted in two major rules: worrying in my view and difficult immediately. This manner we’re ready to succeed in a steadiness that promotes expansion, accept as true with, and optimistic comments. You’ll name out any individual from the CEO on down. Simply make sure you assault problems and now not other people. 😉 
4. Top Efficiency – It is a position to be your easiest. To paintings with people who find themselves placing out.   develop, be informed and spot what you’re fabricated from. For hyper studying. 
5. Duty – Do what you assert. And personal what you’ve carried out. Errors occur. However the worst factor that may occur is when any person doesn’t personal and be informed from them. 
6. Enlargement – We’re ALL continuously studying and rising. In a different way we will be able to’t scale with the industry and for our teammates. We spend an excessive amount of time at paintings not to be getting higher. It is a position to be informed, recuperate, and dare we are saying self actualize. 

👩🏻

Erika Lehmann 

Co-Founder / VP of Ops @ Vidalytics