September 18, 2024
[Hiring] Senior Technical Writer, Cash Commerce @Block

Corporate Description

It began with an concept at Block in 2013. To start with constructed to take the ache out of peer-to-peer bills, Money App has long past from a easy product with a unmarried goal to a dynamic ecosystem, creating distinctive monetary merchandise, together with Afterpay/Clearpay, to supply a greater technique to ship, spend, make investments, borrow and save to our 47 million per month lively consumers. We wish to redefine the sector’s courting with cash to make it extra relatable, right away to be had, and universally out there.

As of late, Money App has 1000’s of workers operating globally throughout place of work and faraway places, with a tradition aimed at innovation, collaboration and affect. We’ve been a disbursed staff since day one, and lots of of our roles will also be performed remotely from the nations the place Money App operates. Regardless of the site, we tailor our revel in to verify our workers are inventive, productive, and glad.

Take a look at our places, advantages, and extra at money.app/careers.

Task Description

The Trade staff is dedicated to bringing monetary freedom to all our consumers. Our staff is on the core of Money App’s challenge—redefining the sector’s courting with cash. We’re making Money App and Afterpay probably the most beloved technique to pay for consumers and dealers via designing trade and cost products and services which might be extra relatable, right away to be had, and universally out there.

As a senior member of our technical writing staff, you are going to personal and handle the end-to-end developer documentation lifecycle for our exterior companions together with:

  • Venture managing developer documentation projects from thought to release, taking part with cross-functional stakeholders (Advertising and marketing, Gross sales Engineering, Product, & Felony) to outline documentation necessities, collection challenge milestones, and coordinate release timelines.
  • Writing transparent, complete guides for brand spanking new options/merchandise, in addition to keeping up our current documentation.
  • Power content material technique via turning into conversant in our merchandise and onboarding reports via Gross sales Engineering & Product.
  • Identify staff processes round documenting new merchandise and lines.

See our developer documentation portals to get a way of what you’ll be operating on: Money App Pay, Afterpay.

{Qualifications}

You have got:

  • ~8 years of revel in writing, enhancing, and making plans API-based product documentation.
  • Skill to successfully set up more than one, advanced efforts concurrently, such because the release of latest documentation sources, large-scale documentation audits, and cross-functional projects.
  • Very good talents in documentation design and efficient data structure.
  • Revel in generating documentation for contemporary device merchandise that contain API integrations.
  • Revel in publishing content material with static web page turbines and managing medical doctors as code.
  • Revel in mentoring and supporting different staff individuals via challenge control and job prioritization.
  • Mastery of Markdown.
  • Skill to thrive in an atmosphere the place self-learning and self-service is inspired and instilled as part of our tradition.

Even higher:

  • At ease studying new mediums for developing content material, corresponding to flowchart turbines and AI-based equipment.
  • Conceptual familiarity with HTML, CSS, git, APIs, and/or Javascript libraries.
  • Familiarity with fintech or bills.
  • Allotted paintings; particularly in collaboration with others throughout nations and time zones.

Further Knowledge

Block takes a market-based option to pay, and pay might range relying for your location. U.S. places are categorised into one in all 4 zones in line with a value of work index for that geographic space. The a success candidate’s beginning pay shall be made up our minds in line with job-related talents, revel in, {qualifications}, paintings location, and marketplace prerequisites. Those levels is also changed someday.

Zone A: USD $148,700 – USD $223,100
Zone B: USD $141,300 – USD $211,900
Zone C: USD $133,800 – USD $200,800
Zone D: USD $126,400 – USD $189,600

 

To discover a location’s zone designation, please check with this useful resource. If a location of hobby isn’t indexed, please discuss with a recruiter for more information. 

Complete-time worker advantages come with the next:

  • Healthcare protection (Scientific, Imaginative and prescient and Dental insurance coverage)
  • Well being Financial savings Account and Versatile Spending Account
  • Retirement Plans together with corporate fit 
  • Worker Inventory Acquire Program
  • Wellness systems, together with get admission to to psychological well being, 1:1 monetary planners, and a per month wellness allowance 
  • Paid parental and caregiving go away
  • Paid day off (together with 12 paid vacations)
  • Paid ill go away (1 hour consistent with 26 hours labored (max 80 hours consistent with calendar 12 months to the level legally permissible) for non-exempt workers and lined via our Versatile Time Off coverage for exempt workers) 
  • Studying and Building sources
  • Paid Existence insurance coverage, AD&D, and incapacity advantages 

Those advantages are additional detailed in Block’s insurance policies. This position may be eligible to take part in Block’s fairness plan topic to the phrases of the acceptable plans and insurance policies, and is also eligible for a sign-on bonus. Gross sales roles is also eligible to take part in a fee plan topic to the phrases of the acceptable plans and insurance policies. Pay and advantages are topic to modify at any time, in line with the phrases of any acceptable reimbursement or get advantages plans.

We’re operating to construct a extra inclusive financial system the place our consumers have equivalent get admission to to alternative, and we try to are living via those similar values in development our place of job. Block is a proud equivalent alternative employer. We paintings arduous to judge all workers and process candidates persistently, with out regard to race, colour, faith, gender, nationwide starting place, age, incapacity, veteran standing, being pregnant, gender expression or id, sexual orientation, citizenship, or every other legally safe magnificence. 

We imagine in being honest, and are dedicated to an inclusive interview revel in, together with offering cheap lodging to disabled candidates all the way through the recruitment procedure. We inspire candidates to percentage any wanted lodging with their recruiter, who will deal with those requests as confidentially as imaginable. Wish to be told extra about what we’re doing to construct a place of job this is honest and sq.? Take a look at our I+D web page.

Block will believe certified candidates with arrest or conviction information for employment based on state and native rules and “honest likelihood” ordinances. Since the subject material tasks of this position contain direct or oblique get admission to to delicate private or monetary knowledge, a felony background take a look at is needed following a contingent be offering of employment.

Whilst there is not any explicit cut-off date to use for this position, on moderate, U.S. open roles are posted for 70 days earlier than being stuffed via a a success candidate.

Block, Inc. (NYSE: SQ) is an international era corporate with a focal point on monetary products and services. Made up of Sq., Money App, Spiral, TIDAL, and TBD, we construct equipment to lend a hand extra other people get admission to the financial system. Sq. is helping dealers run and develop their companies with its built-in ecosystem of trade answers, industry device, and banking products and services. With Money App, somebody can simply ship, spend, or make investments their cash in shares or Bitcoin. Spiral (previously Sq. Crypto) builds and price range loose, open-source Bitcoin tasks. Artists use TIDAL to lend a hand them be triumphant as marketers and fix extra deeply with enthusiasts. TBD is development an open developer platform to allow you to get admission to Bitcoin and different blockchain applied sciences with no need to move via an establishment.

Leave a Reply

Your email address will not be published. Required fields are marked *