[Hiring] Body of workers Technical Author @Tanium

The Fundamentals: 

As a Body of workers Technical Author at Tanium, you’re going to paintings carefully with engineers, product managers, and Technical Account Managers (TAMs) in an Agile surroundings to increase documentation and give a boost to knowledge to accompany our platform and merchandise. Writers are answerable for growing consumable, correct, and well timed documentation from which Tanium’s possibilities and consumers derive genuine price. Writers will have to possess the technical flair had to perceive our consumers’ environments and the worth that Tanium merchandise supply.

What you’re going to do: 

• Plan and write safety instrument set up, consumer, and admin guides 
• Collaborate with move– useful groups to brainstorm, write, and evaluate technical support content material, together with troubleshooting guidelines, FAQs, integrations, liberate notes, and cross-product tutorials 
• Edit content material written via a couple of members 
• Collaborate with consumer revel in group on design of product and UI textual content 
• Take part in construction of and proposals for documentation taste requirements, knowledge structure, gear, and very best practices
• Lead cross-functional groups and different technical writers to effectively whole documentation-related initiatives
• Assist delegate duty throughout documentation paintings
• Strengthen different group participants via serving to take away blockers and escalating problems to control 

We’re on the lookout for somebody with: 

Training 

• Bachelor’s level in Laptop Science, Engineering, Technical Communications, or English 

Revel in

• 8+ years revel in in instrument documentation 
• Writing for a device administrator target audience 
• Revel in documenting for each Home windows and Linux environments 
• Figuring out of knowledge structure ideas and content material group
• Familiarity with XML, HTML, subject founded/structured authoring, and unmarried sourcing
• 2+ years revel in in lend a hand table/technical give a boost to a plus
• Wisdom of DITA a plus
• Revel in with Madcap Flare a plus
• Revel in with IT safety instrument/merchandise a plus
• Self-starter with skill to be told instrument programs with little course 
• Technically astute and in a position to grasp huge undertaking IT ideas 
• Passion in fixing complicated IT issues 
• Familiarity with common networking and database ideas 
• Extensive wisdom throughout a number of technical domain names with deep wisdom in a number of of the next: endpoint safety, techniques control, device management, instrument engineering, or incident reaction 

About Tanium 

Tanium delivers the trade’s simplest true real-time cloud-based endpoint control and safety providing. Its converged endpoint control (XEM) platform is real-time, seamless, and self sustaining, permitting security-conscious organizations to wreck down silos between IT and Safety operations that ends up in decreased complexity, value, and possibility. Securing greater than 32M endpoints around the globe, Tanium’s consumers come with Fortune 100 organizations, most sensible US shops, most sensible US industrial banks, and branches of the U.S. Army. It additionally companions with the arena’s greatest era corporations, device integrators, and controlled provider suppliers to lend a hand consumers understand the total doable in their IT investments. Tanium has been named to the Forbes Cloud 100 checklist for 9 consecutive years and ranks at the Fortune 100 Best possible Firms to Paintings For. For more info on The Energy of Walk in the park™, talk over with www.tanium.com and observe us on LinkedIn and X. 

On a undertaking. In combination. 

At Tanium, we’re stewards of a tradition that emphasizes the significance of collaboration, admire, and variety. In our pursuit of revolutionizing the best way probably the most greatest enterprises and governments on the earth resolve their maximum tricky IT demanding situations, we’re reinforced via our distinctive views and via our collective movements.   

We’re a company with stakeholders around the globe and it’s crucial that the range of our consumers and communities is mirrored internally in our group participants. We attempt to create a various and inclusive surroundings the place everybody feels they have got alternatives to be successful and develop as a result of we all know that simplest in combination are we able to do good things. 

Every of our group participants has 5 days put aside as volunteer day off (VTO) to give a contribution to the communities they are living in and provides again to the reasons they care about maximum.   

What you’ll get

The once a year base wage vary for this full-time place is C$95,000 to C$280,000. This vary is an estimate for what Tanium pays a brand new rent. The true annual base wage presented could also be adjusted according to a lot of components, together with however now not restricted to, location, schooling, talents, coaching and revel in.

For more info on how Tanium processes your own knowledge, please see our Privateness Coverage.