Headquarters: Wellesley, MA
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Scripta’s portfolio of goods use information analytics to check pharmacy get advantages transactions bearing in mind higher determination making each on the company stage and on the worker stage. The result’s that self-insured employers, and workers get monetary savings on their pharmacy advantages each transaction, each day. Lend a hand us alternate the principles of healthcare and create the longer term! Lend a hand us outpace different innovators in healthcare to ship higher care to sufferers, lower price and reinforce inhabitants well being. Â
The Scientific Recommend will paintings intently with our member advocates and different quite a lot of groups throughout Scripta. This comprises however isn’t restricted to: Account Control, Trade Operations, Advertising and marketing, Gross sales, and the Scientific Insights Group. This addition to Scripta can have top-notch conversation and customer support abilities, an exceedingly delightful telephone approach and the facility to paintings as a workforce. This individual will have the ability to paintings independently and with little oversight in their day by day actions, whilst keeping up a excessive level of professionalism. The Scientific Recommend will have to be capable to significantly assume and assess participants according to information (claims and eligibility) supplied and really feel pleased with outreach to participants to interact in discussion to reinforce results according to pharmacy usage.
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Very important Tasks and Number one Duties:Â
- Member communications: Start up and/or reply to member-initiated outreach and engagement by the use of telephone, e mail, or on-line chat.Â
- Supply suitable schooling and solution questions on Scripta, Scripta’s packages and member’s drugs usage Â
- Review wishes of participants and shoppers and have the ability to supply price saving drugs possible choices (known through Scripta tool).Â
- Establish group assets as suitable to lend a hand in general relief of medicine pricesÂ
- Produce top quality documentation on an ongoing foundationÂ
- Solution incoming telephone calls and are living chats with Member Luck workforce – to be a shared accountability with the Member AdvocatesÂ
- Supply comments to ancillary groups inside of Scripta in addition to shoppers on member engagement and desires according to engagement and claims researchÂ
- Perform telephonic outreach for focused member campaigns to extend member consciousness of financial savings alternatives.Â
- This function will function level of escalation and shift lead, after usual trade hours or when the Supervisor of Member Luck is unavailable.Â
- Will have to possess each verbal and written conversation abilities in English and Spanish.Â
- Entire Particular Tasks as assignedÂ
- Deal with HIPAA compliance thru day-to-day efficiencyÂ
- All different tasks as assigned. This task description isn’t designed to hide or comprise a complete list of actions, tasks or obligations which can be required of the worker for this task. Tasks, obligations and actions might alternate at any time without or with understand. Â
NecessitiesÂ
- Availability: 1pm – 10pm Jap Time
- Bi-lingual: English and Spanish except exempt when employed.Â
- Conversation: Very good listening, verbal, and written conversation abilities Â
- Skill to prioritize and arrange massive volumes of labor Â
- Self-motivated and self-starterÂ
- Very good customer support abilities – will have to be MEMBER OBSESSED!Â
- Gifted in navigating web in addition to a couple of running programs and packagesÂ
- Compliance: Will have to perceive HIPAA requirements and cling privateness within the absolute best regard when attractive with participants and shoppersÂ
- Drawback Fixing: Identifies wishes and takes unbiased motion to enforce alternate when and the place it’s wanted; effects pushed.
Training- will have to meet some of the following:Â
- Bachelor’s Stage (Most well-liked) or of entirety of similar secondary stage nursing schooling and is a certified Registered Nurse (RN) with 2 or extra years of scientific enjoy or used to be a prior to now approved RN and not using a historical past of revocation, voluntary give up, tremendous or civil penalty, or exclusion from executive payer methods throughout the closing 5 years, and with 5 years of acute scientific enjoy.Â
- B.S. Pharm or PharmD and is recently approved in the USA.Â
- Authorized Sensible Nurse (LPN) with 5 or extra years of enjoy in acute scientific or doctor apply atmosphere.Â
- Â Enjoy operating remotely in healthcare/insurance coverage/pharmaceutical trade, Most well-liked.Â
- Â Pharmacist will have to have enjoy operating in retail pharmacy, 2 years minimalÂ
- Â Case Control Enjoy, Most well-likedÂ
- Â Pharmacy Get advantages Supervisor (PBM) Business Wisdom Most well-likedÂ
- Â Self-Funded Insurance coverage Enjoy Most well-likedÂ
- Â Enjoy and competency the use of Microsoft / Google suite of place of job merchandise together with Excel/Sheets, RequiredÂ
- Â Enjoy in using quite a lot of automatic documentation gear to seize shopper interactions and having access to member detailed data, RequiredÂ
Disclaimer: Range creates a more healthy setting: Scripta Insights is an Equivalent Employment Alternative/Affirmative Motion Employer, and all certified candidates will obtain attention for employment with out regard to race, colour, faith, intercourse, age, nationwide starting place, secure veteran standing,Â
incapacity standing, sexual orientation, gender id or expression, marital standing, genetic data, or every other function secure through regulation. Unbiased contractors don’t have any specified contract time period and will also be terminated at will.
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