November 15, 2024
[Hiring] Principal Technical Writer @Red Canary

Who We Are

Pink Canary was once based to create a global the place each and every group could make its biggest affect with out worry of cyber threats. We’re a cyber safety corporate who protects, helps and empowers organizations to make higher safety choices so they are able to focal point on their project with out worry of cyber threats.

The combo of our market-defining era and experience prevents breaches on a daily basis and units a brand new usual for partnership within the trade. We’re united in our dedication to shoppers and level-headed in our values, which earned us a spot at the Forbes Easiest Get started-up Employers 2022 listing.  If our project resonates with you, let’s communicate.

What We Imagine In

– Do what’s proper for the client

– Be type and original

– Ship nice high quality

– Be relentless

Demanding situations You Will Resolve

As a Fundamental Technical Creator at Pink Canary, you’ll have a management position in using the documentation projects for the Pink Canary’s Safety Operations platform. Reporting at once to the Sr. Director of Product Control, this particular person might be accountable for main the design, construction, control, and supply of complete technical documentation for our services. The best candidate is a professional in technical writing, possesses robust organizational and communications talents, has revel in redesigning manufacturing documentation from the bottom up, and has a confirmed observe file of managing complicated and ever-evolving  documentation tasks.

What You’ll be able to Do

  • Give a contribution on a daily basis to a company with a fantastic tradition, market-leading era, and a continuing focal point on doing what is true for our shoppers. 
  • Lead the design and implementation of the documentation technique.
  • Outline and put into effect processes for accumulating, authoring, and publishing more than a few sorts of documentation.
  • Collaborate with cross-functional groups—akin to engineering, product control, advertising, buyer beef up, and others—to collect knowledge and create correct, transparent, and user-friendly documentation.
  • Oversee the introduction and upkeep of technical documentation, together with consumer guides, API documentation, FAQs, operation and technical manuals, and unlock notes.
  • Make the most of fashionable equipment and applied sciences to support documentation processes and deliverables.
  • Determine and put in force documentation requirements, templates, and highest practices.
  • Habits thorough evaluations and edits of technical content material to verify readability, accuracy, and consistency.
  • Put into effect comments mechanisms to incessantly support documentation high quality.
  • Observe documentation metrics and document on mission standing, demanding situations, and successes.
  • Keep present with trade tendencies and highest practices in technical documentation.
  • Power the adoption of cutting edge documentation answers, akin to interactive documentation, video tutorials, and different multimedia codecs.
  • Determine and put into effect procedure enhancements to beef up documentation potency and effectiveness.
  • What You’ll be able to Carry

  • 10+ years of revel in in technical writing for B2B instrument merchandise, with no less than 4 of the ones years spent operating on technical merchandise in IT or cybersecurity. Should you lack this revel in, let us know why your different revel in can even let you be successful on this position. 
  • Bachelor’s level in Technical Writing, English, Communications, Pc Science, or a similar box most well-liked.
  • An inherent interest to know the way issues paintings and what makes folks tick
  • Robust figuring out of instrument construction processes and applied sciences.
  • The acumen to make technical ideas approachable for non-technical audiences
  • The adaptability to paintings in a fast paced hyper-growth group mixed with a want to be informed and develop.
  • Superb written and verbal verbal exchange talents.
  • Centered base wage vary: $133,000 – $180,000 + bonus eligibility and fairness relying on revel in

    Get advantages Highlights:

    – 100% Paid Premiums:  Pink Canary provides a 100% paid plan possibility for clinical, dental and imaginative and prescient for you and your dependents. No ready duration.

    – Well being & Wellness – Get admission to to psychological well being services and products, Worker Help Program and further techniques to incentivize wholesome conduct.  

    – Fertility Advantages: All new hires are eligible for advantages as in their first day.

    – Versatile Time Off: Make an effort you wish to have to recharge together with holiday, unwell, bereavement, jury accountability, and vacations. 

    – Paid Parental Depart- Complete base pay to bond/deal with your new kid.

    – Pre-Tax Plans – Pink Canary provides various plans to fit your needs and your dependent explicit wishes together with FSA, HRA and HSA, with employer investment to offset out of pocket well being care bills. 

    – Versatile Paintings Surroundings- With 60% far off personnel, Canaries can paintings just about from virtually anyplace in america.

    The appliance cut-off date is September twentieth, 2024.

    Why Pink Canary?

    Pink Canary is the place folks include our project to support safety results for all. Folks paintings arduous to take care of a tradition that encourages authenticity with a view to do your highest paintings. Our individuals are pushed and dedicated to discovering the most productive safety results, turning in actual and actionable solutions, and being clear alongside the way in which. 

    At Pink Canary, we provide an excessively wealthy advantages program to our full-time group contributors so they are able to focal point on their households and bettering our shoppers’ safety. For a complete listing of advantages, please assessment our Advantages Abstract:

    https://useful resource.redcanary.com/rs/003-YRU-314/pictures/RedCanary_2024BenefitsSummary.pdf?model=0

    Folks searching for employment at Pink Canary are regarded as with out regard to race, colour, faith, nationwide beginning, age, intercourse, marital standing, ancestry, bodily or psychological incapacity, veteran standing, gender id, or sexual orientation.

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