September 17, 2024
[Hiring] Senior Product Designer - Profiles @Customer.io

Hi! I’m Aiden, Senior Director of Product Design at Buyer.io.

Buyer.io is in search of a Senior Product Fashion designer to enroll in our product design workforce. We’re operating onerous to construct a product that permits firms to keep in touch authentically with their shoppers in creative and versatile techniques. You can sign up for a workforce of extremely professional and empowered designers in a far flung and allotted corporate of about 250 workforce individuals throughout 17 international locations.

This function will sign up for the Profiles squad, which builds the studies that permit our shoppers to construct real-time audiences from their buyer knowledge. You can analysis and design answers whilst additionally operating with the squad to prioritize tasks, construct buyer empathy, and measure the luck of latest options. You can push all the design workforce to create extra impactful studies via giving nice comments, iterating on workforce processes, and retaining other folks in control of our tradition and high quality requirements.

What you can do…

  • Broaden an figuring out and compassion for purchasers thru analysis
  • Create design proposals for brand new options and collaborate with engineers on prototypes
  • Take part within the product workforce’s prioritization of labor, advocating for the client revel in
  • Assist form the design workforce’s tradition and design processes, together with sharing considerate 1:1 comments with friends

About you…

  • You’re an skilled product fashion designer with 3+ years of revel in in a instrument construction atmosphere
  • You’ve got prior luck operating on advanced instrument merchandise and a capability to be informed and perceive detailed technical constraints
  • You’re at ease coming near issues from first ideas, again and again asking “why?” and the usage of that perception to discover distinctive, cutting edge answers to advanced issues
  • Your design executions show a prime degree of craft, and you’ve got a powerful talent to keep in touch the considering in the back of your designs to companions and stakeholders
  • You’ve got a expansion mindset and a willingness to obtain and supply comments, and be told from errors
  • You thrive with autonomy and possession, and are at ease navigating ambiguity
  • You’re at ease speaking asynchronously, together with throughout time zones
  • You’ve got a zeal for making advanced capability extra approachable
  • You’ve got revel in and fervour for taking advanced ideas and making them extra comprehensible in you designs

What we are in search of…

  • Prior revel in in a B2B SaaS atmosphere, ideally operating with ideas like knowledge and automation
  • In a position to decide to a minimum of 3 hrs of operating overlap with the Americas (GMT-8 to GMT-5 timezone)
  • Familiarity designing throughout the constraints of a design machine and the way interfaces are constructed from elements
  • Revel in undertaking your personal consumer analysis to collect buyer insights and incorporate it into your design decision-making
  • Revel in with equipment like Mixpanel, Amplitude, or Fullstory
  • Talent with Figma

Whilst your day-to-day paintings might be as a part of a cross-functional squad, the design workforce might be your house for strengthen and expansion. We meet as a design workforce more than one instances each and every week to offer comments on in-progress paintings, and keep in touch day-to-day about new issues we be told, enhancements to our design machine, and collaboratively outline and expand our design tradition.

Our undertaking at Buyer.io is to energy automatic communique that folks love to obtain. These days over 7,100 web companies use Buyer.io to control, ship, and observe efficiency of emails, SMS, push notifications, and in-app messages. Not like conventional advertising platforms, Buyer.io is helping companies build up relevance via the usage of behavioral knowledge: what other folks do or don’t do when logged in to a internet or cellular app.

We’re providing a beginning wage of $140,000-$155,000 USD (or identical in native foreign money) relying on revel in and topic to marketplace fee adjustment.

Buyer.io takes a market-based method to pay, and pay would possibly range relying in your location. U.S., and world, places are labeled into considered one of 4 zones in keeping with a value of work index for that geographic space. The a success candidate’s beginning pay might be decided in keeping with job-related abilities, revel in, {qualifications}, paintings location, and marketplace stipulations. Those levels is also changed at some point.

Zone 1: USD $170,000 – USD $186,000

Zone 2: USD $155,000 – USD $170,000

Zone 3: USD $140,000 – USD $155,000

Zone 4: USD $112,000 – USD $124,000

Please talk with a recruiter for more information about zone places.

  • Limitless PTO – we inspire a minimum of 20 holiday days (along with vacations and unwell days) as a way to unwind, unplug, and recharge
  • 16 weeks paid parental depart (together with adoption and foster care)
  • 100% paid insurance coverage premiums for you and your dependents
  • 401k retirement matching – as much as 5% dollar-for-dollar fit to retirement contributions
  • $1,500 annual wholesome way of life finances (for health club memberships, categories, health apparatus)
  • $250/per month Faraway Paintings Stipend for use for house web, mobile phone, and different miscellaneous far flung paintings prices
  • $300/month co-working area apartment repayment
  • $2,000/once a year skilled schooling finances for meetings, classes, workshops, books, and many others.
  • $1,500 house administrative center finances to verify your operating area is ergonomic and simply what you want to do your highest paintings!
  • One month sabbatical after 5 years at Buyer.io
  • We even have alternatives to fulfill in particular person together with your friends during the yr

All ultimate applicants might be requested to finish a background take a look at and employment verifications as a part of our pre-employment procedure.

Buyer.io acknowledges the stifling affect of systemic injustice on numerous communities. We decide to the usage of our affect to extend inclusion and fairness throughout the tech trade. We attempt to construct an inclusive workforce tradition, put into effect bias-free hiring practices, and expand group partnerships to make bigger our world affect.

Sign up for us!

Take a look at our careers web page for more info about why you must come paintings with us! We’re captivated with our core values of Empathy, Transparency, Duty, and Awkwardness and are in search of new coworkers to percentage and construct that zeal!

Methods to follow

Follow on the hyperlink under and let us know why you are within the place! ****We plan to answer all candidates with a standing replace about your utility.

Here is what you’ll be able to be expecting from our hiring procedure:

  1. Degree 1:
    1. 30-minute intro name with a Recruiter
  2. Degree 2:
    1. 45 minute video name with the Hiring Supervisor
  3. Degree 3:
    1. 1 hour video name with a Senior Product Fashion designer(s) & cross-functional companions – Portfolio Walkthrough
  4. Ultimate Degree: 
    1. 1 hour video name with a Senior Product Fashion designer – Design Workout
    2. 30 min video name with a cross-functional Product Supervisor
    3. 30 min video name with a cross-functional Engineering Supervisor

 

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