Faraway Club Coordinator at Wooded area Stewardship Council US

The Wooded area Stewardship Council-US, a member-led non-profit group based in 1993, is looking for a full-time, non-exempt Club Coordinator to enroll in our workforce. This 40-hour every week position is all for bettering club engagement and managing accounts receivable processes, making sure correct and well timed billing.

Are you captivated with the surroundings? Do you experience using trade have an effect on thru interest, innovation, and a dedication to growth? FSC-US is a completely far off workforce participating with over 400 FSC-Global colleagues, nationwide and multinational corporations, NGOs, governments, and philanthropies.

We’re the global’s first and maximum depended on woodland certification program, with over 220 million hectares qualified to our same old international, operating to attach humanity with nature thru sustainable forestry and handing over nature-based answers to local weather alternate. Running at FSC, you’ll be able to be surrounded via numerous views and issues, inspiring and permitting you to be unusual.

Crucial tasks and duties: 

The Club Coordinator at FSC is central to our stakeholder enjoy, continuously being the primary level of touch and enjoying an important position in stakeholder engagement around the group. You are going to arrange all incoming telephone and electronic mail inquiries, offering entrance table toughen for our far off administrative center. Moreover, you’re going to be liable for coordinating club, managing accounts receivable, and being a champion of our Salesforce database.

This position calls for a proactive and arranged person who can successfully deal with administrative duties and spreadsheets whilst supporting the total objectives of the club division. Our preferrred candidate shall be enthusiastic about club engagement and dealing at the frontlines of accountable woodland control.

Necessities

What you’ll be able to do:

Faraway Entrance Table Protection:

• Function the principle level of touch for all incoming telephone and electronic mail inquiries.
• Direction requests to the proper division or person, making sure well timed and correct responses.
• Determine and enforce techniques to streamline not unusual requests and support reaction potency.

Member Enjoy and Engagement:

• Develop into a professional on FSC club, its advantages, and worth proposition.
• Deal with all membership-related inquiries promptly and successfully.
• Procedure club programs, adjustments, and drops.
• Facilitate, assessment, and support the total member adventure to make stronger engagement.
• Accumulate knowledge, observe club statistics, and get ready common stories on club metrics.
• Increase and enforce methods to recruit new contributors and retain current ones.
• Determine touchpoints and increase communications to extend member engagement.
• Collaborate with the selling workforce to create membership-specific communications and toughen all outgoing member communications and engagement efforts.
• Take part within the making plans and execution of the Annual Club Assembly and chamber conferences. 

Salesforce Control:

• Care for and arrange touch data in Salesforce, making sure knowledge accuracy and completeness.
• Blank and replace the Salesforce database frequently to care for knowledge integrity.
• Function the Salesforce superuser, helping in coaching new customers, and rising the Salesforce ability set around the group.

Monetary Control:

• Set up accounts receivable processes, together with invoicing, cost monitoring, and follow-ups.
• Oversee the monitoring of acquire orders and the control of linked invoices.
• Collaborate with the finance division to verify correct and well timed processing of bills.

You can be anticipated to give a contribution to our luck via appearing further tasks that toughen our imaginative and prescient, project, and values.

Key Necessities

• A bachelor’s level in trade management, communications, advertising, or a linked box is most popular.
• 2-4 years of enjoy in a an identical position, ideally in a membership-based group or non-profit.
• Skillability in Salesforce is needed.
• Complex skillability in Microsoft Place of work, particularly Excel.
• Familiarity with digital administrative center equipment and era.
• Very good written and verbal verbal exchange talents.
• Robust organizational and multitasking talents, being able to arrange more than one priorities in a fast paced setting.
• Prime consideration to element and accuracy.
• Element-oriented with sturdy problem-solving talents.
• Customer support enjoy, with a focal point on offering fine quality toughen and development sure relationships.
• Background in customer support, CRM control, and/or member services and products.
• Confirmed skill to spot workflow efficiencies and create new techniques of operating smarter, now not tougher.
• Enjoy with accounts receivable processes and fiscal monitoring.
• Skill to paintings independently and as a part of a workforce in a far off environment.

Please notice we’re simplest ready to imagine US-based applicants for this place.

It is a full-time, non-exempt place with a 40-hour paintings week, providing an hourly wage of $24.04 to $28.85, which equates to an annual wage vary of $50,000 to $60,000, commensurate with enjoy and {qualifications}.

The time limit for filing programs is August 26, 2024.

Advantages

• We worth a studying mindset and people who are invested in our project.
• We’re a completely far off group.
• Our salaries are aggressive with an identical nonprofits and are adjusted to mirror native residing prices. 
• We quilt clinical and dental insurance coverage with partial protection on your dependents.
• Different advantages come with beneficiant PTO, an employer-matched 401k retirement account, and work-from-home equipment & apparatus to toughen your at-home administrative center wishes.