About Us:
Zamp is an leading edge startup dedicated to simplifying gross sales tax compliance for companies. Our state-of-the-art provider integrates seamlessly with more than a few platforms, serving to our purchasers organize their tax tasks successfully. Sign up for our dynamic group and be part of revolutionizing the tax compliance panorama.
Place Review:
We’re searching for a Technical Toughen Specialist to enroll in our Buyer Good fortune group. This person will play a pivotal position in making sure our purchasers have a phenomenal revel in with our provider. The perfect candidate is captivated with operating immediately with consumers to get to the bottom of technical problems, enjoys dealing with huge volumes of knowledge, and is adept at documenting processes and procedures. This position comes to a mix of purchaser fortify, information manipulation, reconciliation, documentation, and light-weight information science duties.
Key Obligations:
- Technical Toughen: Supply technical fortify for API, Shopify, BigCommerce, CSV, and different information integrations and imports
- Buyer Interplay: Troubleshoot and get to the bottom of buyer problems associated with instrument capability and integrations, supporting consumers by way of e mail, telephone and/or video calls
- Knowledge Dealing with: Care for huge volumes of knowledge in spreadsheets, together with information manipulation, clean-up, reconciliation, and transformation
- Create and care for complete technical documentation for each inner and exterior use, facilitating training and enablement
- Broaden and record processes and procedures that fortify Zamp’s scalable expansion and operational potency
Necessities & Abilities:
- Talent in writing scripts and examining information the use of SQL, JavaScript, or Python
- Eagerness to be told and perceive gross sales tax laws; a background in e-commerce or gross sales tax is very most popular
- Talent to successfully collaborate with consumer and spouse founders/management, builders, and accounting groups
- Enjoy in challenge control, together with the power to plot, execute, and oversee tasks from inception to crowning glory
