Far flung Weekend & In a single day On Responsibility Concierge at Cranky Concierge

Shift Timings

Saturdays – 7 or 8 pm to three am Jap Time

Sundays – 7 or 8 pm to three am Jap Time

Whilst the shifts indexed above could be your common shifts, there could be alternatives to pick out up further shifts in step with operational wishes and to supply quilt for different crew individuals. 

Wage vary: $14-$16/hour

Activity Obligations

• Concierges are on accountability to respond to any pressing questions and assist vacationers who’re caught in a single day.  E mail and make contact with techniques are programmed to alert if there is a downside, however different notifications would possibly are available in.
• Some pressing questions would possibly require a easy reaction or replace (corresponding to a slight prolong and not using a affect on plans). Others would possibly contain discovering new flight choices for cancellations and ignored connections. This may increasingly incessantly be executed within the Sabre GDS.
• To be had to respond to pressing telephone calls and supply assist if wanted (on occasion, the ones calls to the pressing line are not all that pressing!).
• Get ready and ship flight updates.
• Help with duties corresponding to processing refunds, submitting for repayment, and different pre- and post-travel duties as wanted.  
• When wanted and workload allows, the concierge will help with journey making plans, together with however now not restricted to looking for and reserving air journey, inns, automotive leases, and transfers.  This may increasingly principally be executed by way of electronic mail however might also entail telephone calls.

Abilities You Will have to Possess (and Different Stuff)

• Reliability is significant. Should be to be had and ready to help inside of 10 mins of any alert notification.
• Should have excellent wisdom of airline networks and choices so that you can in finding alternates briefly for stranded shoppers.
• Wisdom of Sabre or different GDS/ARS is most well-liked however now not required.
• Accuracy and velocity are crucial. Timing is the whole thing in terms of this position.
• Commonplace sense talent to assist shoppers higher perceive what they want or must need is needed.
• Ready to paintings with little supervision.  There are occasions you’ll be the one individual on.  You received’t ever be totally on an island, as there’ll all the time be anyone you’ll succeed in out to, which leads us to…
• By no means be too proud. If you do not know the solution, then be prepared to invite others for assist.
• Should be capable to roll with the punches and handle a peaceful demeanor. The customer could also be wired and offended; you’ll’t be.
• Background assessments can be required – the task comes to dealing with delicate shopper knowledge.
• Location does not subject to do the task, however you should be eligible to paintings in the USA.  Desire can be given to these in California, Colorado, Georgia, Idaho, Nevada, New York, North Carolina, South Carolina, Tennessee, Texas, and Florida.