Filestage frees other people from chaotic approval processes, making paintings extra happy and productive. From huge enterprises to impartial companies, our evaluation and approval platform is helping groups proportion, speak about, and approve all their recordsdata, multi function position – together with paperwork, designs, pictures, movies, and audio recordsdata.
We are a completely distant crew with other people operating in house workplaces, co-working areas, and low retail outlets in every single place the sector. In combination, we are on a challenge to create a continuing approval procedure that is helping other people ship their best possible paintings.
We now have raised our Collection A and feature over part 1,000,000 customers throughout 500+ corporations, together with AB InBev, LG, Havas, GroupM, and Emirates. So in case you are on the lookout for a fast-growing startup in a booming marketplace, you have discovered it!
What you’ll be operating on as our Buyer Luck Supervisor (Americas)
That is your likelihood to assist form the way forward for our distant corporate. We consider {that a} sturdy Buyer Luck Staff is the spine of wholesome trade enlargement.
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You construct a excellent courting together with your consumers. You’re employed carefully together with your consumers, construct relationships and cause them to glad customers who will gladly counsel Filestage to others.
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You flip consumers into skilled customers. You assist consumers get essentially the most out of Filestage device in coaching classes or via answering give a boost to similar questions by way of chat, e mail, telephone, webinars and video conferencing, and via actively keeping up and using our assist centre articles. Do not be disturbed, our consumers are pleasant and do not chew 😉
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You proactively search for techniques to make our consumers much more a hit. Along with your contribution to buyer luck, you support the lives of inventive other people and venture managers all over the world. You’re dedicated for your purchasers and assist them in finding pragmatic answers and support their workflow.
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You force the expansion of Filestage. You all the time have your feelers out and in finding alternatives to develop and increase on your purchasers’ corporations and to additional distribute Filestage device.
Existence at Filestage
We consider persons are extra productive when they are able to make a choice their very own agenda. So we’re proud to supply fully-remote roles that provide the absolute best steadiness between paintings and existence.
Listed here are probably the most advantages you’ll stay up for at Filestage:
- Paintings from the place you’re happiest and revel in a versatile agenda. We’ve been completely distant from the beginning, supplying you with the chance to satisfy other people in every single place the sector and increase your horizons.
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For this function, we’re on the lookout for anyone based totally within the Americas timezone to ensure there’s a top time overlap with our crew participants, consumers, and companions.
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Join up in actual existence. All of us commute in combination at least one time a 12 months at our crew retreat to have amusing and get to grasp every different.
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Experience a robust crew tradition. We’re a gaggle of data seekers, reflective thinkers, transparent communicators, function homeowners, drawback solvers, and crew gamers. Those are the values we attempt for to assist us reach our challenge.
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Sign up for a cheerful crew. We’ve been rated 5 stars on Glassdoor via our beautiful crew. You’ll be able to check out our evaluations right here.
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Create a workspace that fits you. You’ll get a €1500 funds for {hardware}, as smartly €500 for house place of work to shop for no matter you wish to have to do your best possible paintings – together with a pc, webcam, or status table.
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Get 36 days of vacation. Quite a lot of time for town breaks, summer time escapes, and the whole lot in between. You’ll additionally get a part day in your birthday to come up with an opportunity to have fun!
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Keep growing and expand your profession. We care about your construction and wish you so that you could be told new issues! After six months within the corporate, you’ll get the cheap so that you could use for private construction.
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Make your voice heard. We agree with our crew participants to make the most efficient selections to reach their objectives, so that you received’t have to position up with micromanagers right here.
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Say good-bye to unnecessary conferences. We apply what we pontificate in the case of productiveness, so you’ll be expecting flat hierarchies, instant iterations, and no bullshit conferences.
What you’ll carry to the function
● You revel in connecting with other people. the definition of empathy with out checking Wikipedia and put it into apply day by day.
● You’re keen about buyer luck control and buyer give a boost to. You could have revel in in buyer luck control or account control. Gross sales revel in is very valued.
● You could have trade acumen and revel in advising consumers and consultative promoting.
● You are taking possession. You’re stuffed with interest to take accountability and to make issues occur. You’re an vigorous self-starter who desires to make a tangible have an effect on on a impulsively increasing product and corporate.
● You’re a crew participant. You remember the fact that we will be able to simplest achieve success as a crew. Like everybody else in our nice crew, you might be truthful, truthful and respectful — and you’re ready to have numerous amusing.
● You’re fluent in English. Talking Spanish is a plus.
