We’re in quest of any person with a powerful background in Linux and cloud applied sciences. On this position, you’ll now not most effective strengthen our consumers the use of Surroundings, our open-source cloud product, but additionally supply crucial strengthen to our interior CloudOps workforce that manages our private and non-private cloud infrastructure.
This position is an exhilarating alternative for the ones with a keenness for open-source building and era to enroll in Surroundings. You are going to be a part of a devoted workforce of business execs, and your paintings will give a contribution to the good fortune of our customers and operations workforce.
Your position will contain tackling and resolving complicated technical issues, starting from intricate cloud setting problems to distinctive machine crashes and OS configuration demanding situations. We attempt to offer a professional stage of strengthen to our consumers, making sure their pleasure.
We’re on a fast enlargement trajectory and are searching for gifted drawback solvers who’re keen about creating the following technology of our cloud answers.
This particular person will have to have OpenStack, Kubernetes, Helm, and Ansible enjoy. If the person has one of the most following enjoy, it could be an advantage: Surroundings, Prometheus, Python, SRE, and Infrastructure as Code. One nice receive advantages is which you could make money working from home.
Tasks:
- Have interaction without delay with consumers and the interior CloudOps workforce, dealing with problems thru telephone, ticketing machine, and far flung classes.
- Examine and get to the bottom of complicated issues associated with Surroundings’s portfolio of goods.
- Give a contribution to and handle our wisdom base, sharing wisdom and classes discovered with consumers and the interior workforce.
- Maintain every strengthen case you personal according to our Carrier Degree Settlement (SLA), making sure top buyer pleasure by means of environment and assembly expectancies.
Necessities:
- Bachelor’s stage in Laptop Science, Data Era, or a similar box, or similar enjoy.
- Demonstrable figuring out of cloud structure and ideas.
- Talent in Kubernetes and Ceph or different garage platforms.
- Robust customer support talents, and the power to have interaction professionally with a various team of shoppers and interior workforce.
- Talent to paintings independently with minimum route.
- A background test is needed.
Most well-liked:
- Revel in with cloud services and products, in particular with a focal point on OpenStack applied sciences.
- Related certifications in cloud applied sciences, corresponding to Qualified OpenStack Administrator or Qualified Kubernetes Administrator.
- Familiarity with ML2/OVS or OVN.
- Working out of networking protocols and ideas, in addition to community virtualization.
Sign up for our workforce to give a contribution to the ongoing good fortune of Surroundings whilst increasing your technical talents in a dynamic, fast paced setting.
