Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2, AST (UTC -4), NST (UTC -3:30)
About us:
MightyScout is a completely faraway corporate running on an influencer advertising platform that masses of companies and types depend on. We energy influencer campaigns for manufacturers like Tonal, Monster, and Whoop to enlarge their succeed in via influencers.
About us:
MightyScout is a completely faraway corporate running on an influencer advertising platform that masses of companies and types depend on. We energy influencer campaigns for manufacturers like Tonal, Monster, and Whoop to enlarge their succeed in via influencers.
The staff works from virtually each and every continent, essentially in Asia, Europe, South The usa, and North The usa.
Your function:
- It is a hybrid faraway function with running hours adapted to the United States Pacific time zone.
- You’ll be chargeable for doing demo calls and onboarding new purchasers onto the product, guiding them on the advantages to their corporate, fixing buyer requests, and any problems that can arise by the use of are living toughen on chat or e-mail.
Obligations:
- Take buyer calls/emails/chats to supply correct and useful solutions to their queries and issues.
- De-escalate eventualities involving disillusioned shoppers, providing affected person help and actively serving to them resolve their concern.
- Help them with the use of MightyScout. Obviously perceive and keep in touch the product’s functions.
- Determine buyer wishes, explain their requests, and analysis each and every factor to supply answers and/or choices.
- Further administrative duties assigned on an advert hoc foundation.
Necessities:
- Bilingual, fluent in English and Spanish (talking and writing)
- No less than 2 years of comparable revel in with each e-mail and video calls.
- Confirmed revel in in buyer toughen/gross sales or a comparable function.
- Operating wisdom and revel in with the use of customer support tool equipment like Intercom/Crisp/Zendesk is most popular.
- Enjoy with Doctors, Excel, Slack, and Perception.
- Talented within the English language, each written and verbal. Any person who has nice conversation talents.
- Nice energetic listening talents and remarkable interpersonal and rapport construction talents.
- Robust problem-solving talents and a spotlight to element.
- Empathetic, prepared and worrying sufficient to head the additional mile for patrons.
What We Be offering:
- A possibility to paintings with immediately with the founders
- Versatile paintings atmosphere – paintings from any place you need
- Alternatives for large skilled construction and enlargement
Sign up for Us:Â
We’re in search of anyone who’s a robust creator, element oriented, tech-savvy, and prepared to head above and past for patrons. If that’s you, we’d love to listen to from you!
We’re in search of anyone who’s a robust creator, element oriented, tech-savvy, and prepared to head above and past for patrons. If that’s you, we’d love to listen to from you!
How you can Follow:Â
Ship us your resume and LinkedIn by the use of the practice hyperlink or this way: Be sure you point out “Glad Scout” any place within the shape so we all know you learn this whole record. Programs that don’t point out this is probably not noticed in accordance with filters implemented by way of our device.
Ship us your resume and LinkedIn by the use of the practice hyperlink or this way: Be sure you point out “Glad Scout” any place within the shape so we all know you learn this whole record. Programs that don’t point out this is probably not noticed in accordance with filters implemented by way of our device.
