November 14, 2024

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)


About MagicBrief

We’ve observed a era of businesses develop on the net, however the following 10 years will glance not anything just like the final. Conventional enlargement methods are turning into out of date, and types now win or lose in keeping with their skill to provide nice inventive. MagicBrief is an artistic operations platform this is already empowering most of the international’s perfect groups together with Solawave, Fenty Good looks, Darkroom, LARQ, Jambys, HVMN and lots of extra.


Position Review

As an Onboarding Specialist at MagicBrief, you are going to play a a very powerful position in making sure our consumers have a continuing revel in from the instant they’re presented to our product. You are going to be accountable for engaging in product demos, aiding with account setup, and offering ongoing toughen. This place isn’t a gross sales position, however top efficiency might be rewarded with bonuses.


Key Tasks

  • Behavior attractive and informative product demos for possible consumers, essentially businesses and client manufacturers.
  • Lend a hand consumers in putting in place their accounts and workspaces, making sure they have got the entirety they wish to prevail.
  • Supply outstanding customer support, addressing any questions or problems that stand up all over the onboarding procedure.
  • Collaborate with the product, advertising and marketing and visitor toughen crew to make sure a easy transition from prospect to lively person.
  • Deal with a deep figuring out of efficiency advertising and marketing to successfully keep in touch the advantages and lines of MagicBrief.
  • Quilt toughen in the United States west or east time zones, making sure our consumers obtain well timed help.


{Qualifications}


Revel in:
2+ years in a customer-facing position, ideally in a startup or small company atmosphere.


Wisdom:
Foundational wisdom of efficiency advertising and marketing, together with paid social (Meta, TikTok, YouTube) and advert methods.


Talents:
Robust talking, presentation, and relationship-building skills.


Location:
Far off having the ability to duvet US time zones.


Attributes:
Resourceful, self-starter, without end curious, and excited to be told and develop in a brand new business.


Why Sign up for MagicBrief?


Enlargement:
Sign up for a fast-growing startup the place you’ll be able to have a large affect thru each good fortune and failure.


Finding out:
Steady alternatives for finding out and building in a supportive atmosphere.


Innovation:
Be a part of an organization this is remodeling the inventive workflow of selling groups and championing the most efficient inventive paintings in alignment with promoting efficiency objectives.

In case you are keen about efficiency advertising and marketing, revel in serving to consumers prevail, and thrive in a fast paced startup atmosphere, we would like to listen to from you. Follow now to sign up for the MagicBrief crew and assist us form the way forward for advertising and marketing!

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