Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)
It is time to rent every other wonderful particular person once more. It’s essential to be the select of the clutter! Are you a resourceful drawback solver who loves turning in top-notch customer support? Are you able to supply wonderful and customized telephone give a boost to? For those who’re just right at diagnosing technical problems, revel in serving to shoppers, and will ship a mind-blowing revel in by way of telephone, chat, and electronic mail give a boost to, then please follow!
Porkbun is a fully-remote area identify registrar. We’re having a look so as to add a couple of U.S.-based, full-time Technical Beef up Representatives. We’re hiring from inside of states the place we’re already operational; eligibility is particular to: California, Florida, Idaho, Oregon, Pennsylvania, Texas, or Washington.
From .com to .pizza to .plumbing, Porkbun sells greater than 500 area extensions direct to shoppers. Our no-nonsense interface and super-affordable costs imply we’re including new shoppers at an out of this world charge. Now we have turn into the go-to registrar for tech savvy folks equivalent to builders, whilst bargain-hunters are stunned to be informed that we provide unbelievable give a boost to in spite of our industry-low costs.
We predict Porkbun.com is the most efficient registrar on this planet, and when you take a look at our TrustPilot evaluations you’ll see that’s no longer simply our personal bias speaking. However even the easiest-to-use interface can’t remedy each and every visitor drawback.
Standard problems:
- “How do I attach my area to Shopify?”
- “How do I switch my area to Porkbun?”
- “My site isn’t operating.”
- “How do I buy WordPress internet hosting?”
- “Why didn’t my cost undergo?”
- “Why is your corporate named Porkbun?”
Revel in – skilled or non-public – with domain names and internet hosting is fascinating however we’re in a position to coach the best particular person. You probably have confirmed technical and diagnostic talent and love finding out new issues, explicit wisdom of the {industry} isn’t required.
Necessary abilities:
- You’ll supply very good are living give a boost to by way of telephone and chat, even within the face of purchaser rigidity, tantrums, and screw ups of their very own making (and every now and then ours 😬)
- You’ll write emails with a certified tone
- You’re keen on the sensation of creating a visitor glad
- You’re a in reality just right drawback solver
- You’ve gotten a minimum of two years of tech give a boost to revel in both at an inside assist table or customer-facing place
- You’ve gotten a gentle Web connection and a quiet room to figure out of
- You’re employed successfully in a distant paintings setting
- You’re completely nice with terrible hilarious puns
If the above describes you, or you’ll be able to make a powerful case for why we will have to rent you anyway, please practice the under directions EXACTLY and reply appropriately — failure to take action manner we will be able to clear out your software.
- Connect your resume and canopy letter to an electronic mail as two separate .pdf paperwork
- Deal with your electronic mail with the topic line “Technical Beef up Consultant”
- Start your electronic mail frame through copying, pasting, and responding to the under qualifying questions. In case you are responding NO, we’re sorry however you don’t seem to be eligible for the position:
- Are you founded in the US and eligible for employment (Sure/No)?
- Are you founded in one of the crucial following states: California, Florida, Idaho, Oregon, Pennsylvania, Texas, or Washington (Sure/No)?
- Do you’ve gotten two or extra years of give a boost to revel in (Sure/No)?
- Are you to be had and excited by operating each Saturday and Sunday(Sure/No)?
- Which shift maximum appeals to you (early/same old/overdue)?
- Be happy so as to add different related, temporary content material in your electronic mail nevertheless it should start with the ones questions and your correct responses
- Ship that electronic mail with attachments to [email protected]
We’re leaning into our enlargement and hiring for shifts that can bolster our weekend staffing and additional permit are living give a boost to protection for US-time zones.
We’re hiring one early shift, one same old shift, and one overdue shift, NOTE the other days expected and all hours are indexed in Pacific (PDT) time.
Early Shift: Sat – Wed, 5AM – 1PM PDT
Usual Shift: Sat – Wed, 9AM – 5PM PDT
Overdue Shift: Wed – Solar, 1PM – 9PM PDT
We consider that to do your process neatly you wish to have to take paid breaks – all 8 hour shifts come with a complete of 1 hour of paid breaks.
Beginning pay: $40,000 / yr + advantages
This place gives complete scientific, dental, and imaginative and prescient advantages (unmarried), beginning after 90 days, and a Easy IRA plan with an identical 3% corporate contribution after the primary yr.
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