Far off Instrument Enhance Engineer at CData Virtuality

CData Virtuality is a sturdy information integration and control resolution and Product Unit of CData Instrument. We’re recognized for our tough information virtualization functions that allow corporations to get entry to, combine, and arrange information from a couple of assets in real-time with out the will for in depth information replication. CData Virtuality’s platform helps a number of information assets and codecs, making it an impressive instrument for organizations having a look to streamline their information infrastructure and make stronger decision-making processes. 

The Place

Sign up for our staff as a Instrument Enhance Engineer and change into a pivotal a part of a number one information virtualization tool supplier this is reworking the way in which companies get entry to and arrange their information globally. With our leading edge information virtualization answers, we empower corporations international to make data-driven choices successfully. Your position will ensure that optimum operation and seamless reinforce for our numerous buyer base, improving their revel in with our tool.

Your Function and Affect

As a Instrument Enhance Engineer, you are going to play a the most important position in each the proactive and reactive facets of our provider supply. Your duties will span throughout quite a lot of reinforce ranges, tracking, and operational duties, together with:

• SaaS Enhance: Deal with buyer inquiries thru in-product Intercom, offering each 1st and 2d point reinforce.
• CData Virtuality Platform Enhance: Be offering first-level reinforce to EU and US shoppers, specializing in ticket-based troubleshooting and issue solution.
• SaaS Tracking: Make the most of tracking methods and gear to spot and deal with incidents proactively.
• Setup and Operations: Arrange, configure, and use cloud control and tracking gear, in addition to arrange cloud environments, carry out tool updates/upgrades on our shoppers’ Home windows and Linux machines (far off by the use of RDP and SSH), and reinforce the operation of our tool and servers.

What We are Looking for

Should-have Necessities:

Non-public:

• Sturdy conversation talents and fluency in English.
• Self-organized, extremely motivated, and accountable.
• Empathic with an analytical means.
• Remarkable problem-solving talents and an inquiring mindset.

Skilled:

• Working out of database generation and Linux.
• Talent in SQL and skill to debug supply code.
• Enjoy in tool reinforce/consulting or a related serve as.
• Professional in troubleshooting and figuring out documentation for desired habits.
• Talent to simplify complicated subjects and paintings independently below power.

Great-to-have Necessities:

• Enjoy with SLA-bound operations and screen-sharing/telephone reinforce.
• Familiarity with trojan horse trackers, Cloud Platforms (AWS, Azure), and container platforms.

Your Benefits

Becoming a member of our staff manner you’ll be able to be at the leading edge of the tech trade’s newest developments, running with a gaggle of devoted pros who’re enthusiastic about information virtualization. You can find a way to develop your ability set in a dynamic, supportive atmosphere, and make a vital have an effect on on our corporate’s good fortune and buyer pride. We provide a aggressive wage, versatile running prerequisites, and the risk to be a part of a thrilling adventure in a impulsively rising trade.

Follow Now

If you are a technically susceptible particular person enthusiastic about fixing complicated issues and desperate to give a contribution to our staff’s good fortune, we wish to listen from you! Post your software lately and take step one against a satisfying occupation with us.

What our superb staff international loves about running with CData Virtuality

• A solid and dependable activity with the liberty and versatility of a freelancer

• Operating as a contractor international or as an worker in Germany

• Versatile running hours and place of business

• Paid holiday days and paid unwell leaves

• Rapid and constant per thirty days cost – in EUR, USD, or Crypto, as you like

• Contributing to the good fortune of a rising corporate

• Operating with state-of-the-art applied sciences

• An expert and approachable C-Degree

• Continuity and enlargement attainable

• Sensible, pleasant, and global colleagues

• Complete integration into our groups and invites for our staff occasions international

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We’re dedicated to making a various atmosphere and are proud to be an equivalent alternative employer. All certified candidates will obtain attention for employment with out regard to race, colour, faith, gender, gender id or expression, sexual orientation, nationwide foundation, genetics, incapacity, age, or veteran standing.