[Hiring] Buyer Dating Chief @Aktana

The Buyer Dating Chief is the face of the Aktana answers to our consumers. They use deep business and buyer wisdom to generate cost for our consumers and our trade.

The perfect candidate has enjoy managing buyer relationships inside the lifestyles sciences business. They increase a deep wisdom in their consumers – names, faces, wishes, and interactions — with the intention to give you the proper Aktana answers. On this position, you’ll often collaborate with Gross sales Reps to grasp current account paintings, expectancies, and learn how to very best  coordinate a constant enjoy for the buyer. Moreover, you’ll collaborate with Supply Leaders to increase an working out of ways to speak about supply, set up expectancies for present initiatives, and coordinate handoffs at venture transition issues. A extremely efficient Buyer Dating Chief is knowledge savvy and comfy decoding knowledge to create and inform a tale, adept at fixing advanced issues, and has running wisdom of promoting, gross sales, manufacturers and knowledge analytics inside the business pharma business. 

What you’ll personal and attain… 

• You personal the long-term buyer dating
• You increase a technique, roadmap, and adulthood style for making use of Aktana’s functions to buyer trade
• You create and/or adjust the stakeholder control plan
• You put and set up buyer expectancies associated with engagements
• You keep in touch buyer luck standards
• You power trade case introduction, appearing as a strategic marketing consultant to interior and buyer groups
• You beef up SOW construction

Key Efficiency Signs: 

• Buyer Retention
• Buyer pride rankings
• Comments from supply staff about effectiveness in supporting supply
• Comments from the economic staff about effectiveness in supporting gross sales

What you’ll wish to achieve success… 

• You want the power to shape strategic, forged partnerships
• You want value-based gross sales talents
• You want to be comfy decoding knowledge to create and inform a tale
• You want to be extremely efficient at influencing and main others
• You want to be extremely adaptable
• You want wisdom of learn how to combine Aktana’s trade processes with buyer wishes and operations
• You want superb written and verbal communique

You’ll in reality stand out if… 

• You recognize advertising, gross sales, manufacturers and knowledge analytics inside the business pharma and lifestyles sciences industries 
• You might have enjoy running in a world office surroundings, supporting consumers with workplaces in more than one nations and time zones 
• You might have intensive enjoy in trade case introduction and construction of SOWs

Why you’ll love running at Aktana…

Dedicated to buyer luck and innovation, Aktana is at the vanguard of reworking how lifestyles sciences corporations percentage knowledge with healthcare suppliers (HCPs). Our proprietary platform harnesses system studying algorithms to permit advertising and gross sales groups to seamlessly coordinate and optimize multi-channel engagement with HCPs. Lately, greater than part of the highest 20 international pharma corporations are the usage of Aktana for clever engagement.

Aktana is rising rapid and in search of outstanding ability to enroll in our staff. We’re dedicated to development a various office through which our staff are empowered to do their very best paintings, and we strongly inspire applicants from all backgrounds to use. We cost laborious paintings, transparency, and collaboration – and we love to have a laugh too! We’re Nice Position to Paintings Qualified™, an honor given in keeping with validated comments from staff who record a constantly certain enjoy running at Aktana.

Headquartered in San Francisco, we even have workplaces in Philadelphia, London, Barcelona, Bucharest Tokyo, Osaka, Shanghai, Beijing, Sydney, Pune, and Sao Paulo.

Aktana conducts background investigations and/or reference tests on all new hires.