Creation
When managing person information in Adobe Studying Supervisor (ALM), chances are you’ll come upon mistakes all the way through CSV uploads. Two commonplace error messages chances are you’ll see are:
- Replica Access – This mistake signifies {that a} person with the desired electronic mail cope with seems more than one occasions within the CSV record.
- Replica Consumer – This mistake implies that a person with the desired electronic mail cope with already exists within the gadget.
Working out those mistakes and understanding learn how to get to the bottom of them is the most important for keeping up a blank and correct person database. This weblog publish will discover the reasons of those mistakes and supply answers for resolving them.
Working out Replica Access Mistakes
Error Message:
Replica Access – person with access <electronic mail cope with> for box ‘-email’ is provide more than one occasions within the CSV.
Motive:
This mistake happens when the similar electronic mail cope with seems greater than as soon as on your CSV record. ALM calls for each and every electronic mail cope with to be distinctive inside the record to steer clear of growing more than one entries for a similar person.
Resolution:
To get to the bottom of this mistake, you wish to have to make certain that each and every electronic mail cope with seems best as soon as on your CSV record. Right here’s a step by step information:
- Evaluate the CSV Report: Open your CSV record and search for reproduction electronic mail addresses.
- Take away Duplicates: If duplicates are discovered, consolidate the person information right into a unmarried access in line with electronic mail cope with.
- Validate the CSV Report: Use the CSV Validator software supplied by means of Adobe (https://cpcontents.adobe.com/public/beta/csv-validator/index.html) to test for any closing problems. Map the columns on your CSV with the fields proven within the validator, conserving the corporate title as “Root,” and click on on validate.
After getting corrected the reproduction entries, the record must import effectively.
Working out Replica Consumer Mistakes
Error Message:
Replica Consumer <electronic mail cope with> already provide within the gadget.
Motive:
This mistake happens when a person with the desired electronic mail cope with already exists within the ALM gadget. This frequently occurs when person information is sourced from more than one techniques, reminiscent of an HR gadget and a personnel control answer.
Resolution:
To get to the bottom of this mistake, make certain that the person’s UUID (Consumer Distinctive Identifier) on your CSV fits the UUID found in ALM. Right here’s how:
- Take a look at Current Consumer Profiles: Check the UUIDs of present person profiles in ALM.
- Replace UUIDs: If the UUIDs within the CSV don’t fit the ones in ALM, replace the learner’s outdated profile’s UUID manually throughout the ALM UI.
- Use Constant UUIDs: Be sure that the brand new UUID is imported throughout the CSV going ahead.
Instance Situation:
In case you are pulling information from ADP (an HR gadget) or a personnel control answer, and a contractor converts to a full-time worker, a brand new profile could be created in ADP. This leads to two profiles for a similar person with the similar electronic mail cope with however other UUIDs.
To merge those accounts in ALM:
- Manually Replace the Outdated Profile: In ALM, manually replace the outdated profile’s UUID to compare the brand new one.
- Long run Imports: Make certain long run CSV uploads use the brand new UUID.
