We’re in search of somebody with a robust background in Linux and cloud applied sciences. On this function, you’re going to now not most effective improve our consumers the use of Surroundings, our open-source cloud product, but in addition supply essential improve to our inner CloudOps crew that manages our private and non-private cloud infrastructure.
This function is a thrilling alternative for the ones with a zeal for open-source building and era to enroll in Surroundings. You’re going to be a part of a devoted crew of trade execs, and your paintings will give a contribution to the good fortune of our customers and operations crew.
Your function will contain tackling and resolving advanced technical issues, starting from intricate cloud setting problems to distinctive gadget crashes and OS configuration demanding situations. We try to offer knowledgeable degree of improve to our consumers, making sure their pleasure.
We’re on a fast expansion trajectory and are on the lookout for proficient drawback solvers who’re keen about creating the following era of our cloud answers.
This particular person should have OpenStack, Kubernetes, Helm, and Ansible enjoy. If the person has probably the most following enjoy, it could be an advantage: Surroundings, Prometheus, Python, SRE, and Infrastructure as Code. One nice get advantages is which you could earn a living from home.
Duties:
- Have interaction without delay with consumers and the interior CloudOps crew, dealing with problems thru telephone, ticketing gadget, and far flung classes.
- Examine and get to the bottom of advanced issues associated with Surroundings’s portfolio of goods.
- Give a contribution to and handle our wisdom base, sharing wisdom and courses discovered with consumers and the interior crew.
- Maintain every improve case you personal according to our Provider Stage Settlement (SLA), making sure top buyer pleasure via atmosphere and assembly expectancies.
Necessities:
- Bachelor’s stage in Laptop Science, Knowledge Generation, or a similar box, or an identical enjoy.
- Demonstrable figuring out of cloud structure and rules.
- Talent in Kubernetes and Ceph or different garage platforms.
- Sturdy customer support abilities, and the facility to have interaction professionally with a various crew of consumers and inner crew.
- Talent to paintings independently with minimum route.
- A background take a look at is needed.
Most popular:
- Revel in with cloud products and services, in particular with a focal point on OpenStack applied sciences.
- Related certifications in cloud applied sciences, comparable to Qualified OpenStack Administrator or Qualified Kubernetes Administrator.
- Familiarity with ML2/OVS or OVN.
- Figuring out of networking protocols and rules, in addition to community virtualization.
Sign up for our crew to give a contribution to the ongoing good fortune of Surroundings whilst increasing your technical abilities in a dynamic, fast paced setting.
