Far off Director of Product at Shut

About Us

Concerning the Position

• Get to grasp a lot of our particular person consumers and their issues deeply, perceive their motivations, industry context, and jobs to be accomplished. 
• Lead information assortment and research to higher perceive the wider traits of our visitor base and marketplace.
• Set nice processes for our complete Product staff to be deeply customer-focused.

Product Roadmap building

• Running carefully with Phil and Management, you’ll outline product technique and imaginative and prescient in inline with corporate technique and can identify objectives and a plan to make it a fact.
• Personal product roadmap building, from concepts thru supply. Keep up a correspondence it neatly internally and get suitable comments.
• Set objectives and objectively measure luck for particular options in addition to the wider product.
• Design product tasks round industry objectives, corresponding to expanding NRR.
• Steadiness iterative development of current product options with new ingenious concepts to propel Shut ahead.
• Construct and send top of the range Product
• Take care of a prime bar for product high quality, design, and serve as to make Shut superb in fixing consumers’ actual issues and in making Shut really feel like a in point of fact trendy SaaS.
• Validate doable characteristic answers with consumers to provide us self belief that our investments will repay.
• In finding techniques to please consumers; monitor and build up NPS.
• Refine our Form Up-inspired product building procedure for EPD to collaborate neatly in combination in delivery impactful top of the range device on-time and in a a laugh manner.
• Maximize go back on product investments thru in-app onboarding/promotions and by means of speaking launches externally with consumers, in partnership with our advertising and visitor luck groups.

Organize the Product Control and Product Design groups

• You’ll have two instant direct stories – our Team Product Supervisor and our Product Design Supervisor, who each and every arrange groups of three, for an preliminary staff of 8 other folks.
• Be a perfect chief, casting imaginative and prescient and motivating the groups towards impactful paintings. Be a perfect supervisor, practising radical candor, having common 1:1s, and atmosphere objectives and alternatives for expansion. Assist the staff thrive of their crafts.
• Totally personal recruitment for hiring our subsequent PM or Design staff contributors, making sure an overly top of the range bar.

Necessities

• Should be positioned in america.
• Have vital revel in (3 years minimal) in a product management/control position.
• Have a monitor file (6 years minimal) of delivery top of the range a success Product, ideally at a product-focused B2B SaaS corporate.
• Be relaxed diving deep into analytics and metrics to tell choices and objectively outline luck.
• Have a vital eye and at all times having a look to make stronger an current product or design to make it higher.
• Should be capable to on occasion commute to fulfill consumers and for staff meetups.

🌏 Why Shut?

• Watch our most up-to-date tradition video that includes our annual staff retreat in Italy
• 100% faraway corporate
• Make a choice from operating 5 days/wk (usual full-time) or 4 days/wk @ 80% pay
• 5 weeks PTO + Wintry weather Vacation Ruin with 2 further PTO days for once a year with the corporate
• 1 month paid sabbatical each 5 years
• Paid parental go away
• Clinical, Dental, Imaginative and prescient with HSA choice (US citizens)
• 401k matching at 6% (US citizens)
• Dependent care FSA (US citizens)
• Our tale and staff 🚀

💚 Our Values

• Construct a area you need to are living in — Read about long-term pondering and motion
• No BS — Follow transparency and honesty, particularly when it’s arduous
• Put money into each and every different — Construct a success relationships together with your coworkers and consumers 
• Self-discipline equals freedom — Stay your phrase to your self and others
• Attempt for greatness — Repeatedly problem your self and others 

💻 How We Paintings In combination

• Productiveness, High quality & Have an effect on: We don’t monitor hours. We consider you’re an grownup and know easiest prioritize, meet your objectives and give a contribution at a prime degree. 
• Asynchronous conversation & collaboration: We’ve got staff contributors far and wide the arena. We don’t be expecting any individual to paintings untraditional hours, that implies our default is async. Maximum groups have 2-5 hours of inner conferences weekly. 
• Appreciation for Deep Paintings: *All over your customary paintings day, now not after an afternoon of conferences*. 
• Autonomy & Freedom: Create a piece atmosphere this is sustainable for you. We position a prime quantity of consider and duty with our staff contributors from the beginning.