We exist to boost as many of us up the socioeconomic ladder as imaginable. We dramatically fortify lives, by means of letting healthcare execs flip time beyond regulation and ambition into profession expansion and fiscal alternative. We accomplish that with our app-based market that connects healthcare amenities and healthcare execs, permitting healthcare execs to e book on-demand shifts and healthcare amenities to get admission to on-demand skill. Our venture is to allow healthcare execs to paintings when and the place they would like, and to allow healthcare amenities to satisfy their skill wishes.
About Clipboard Well being:
Clipboard Well being is a post-Collection C, extraordinarily fast-growing tech startup with vintage two-sided community results, revolutionizing the marketplace for healthcare skill. We’re a various and inclusive corporate with a world, faraway group. We now have been named certainly one of YC’s Most sensible Corporations for 2 years operating, and feature grown 25x throughout all key metrics within the remaining 18 months. There hasn’t ever been a extra thrilling time to enroll in our rising group and assist us serve much more healthcare execs and healthcare amenities, who can then higher serve sufferers. To be informed extra about operating at Clipboard Well being, check out our Careers web page and how we paintings.
In regards to the Position
We’re in search of customer-centric folks to carrier our market with empathy and judgment. You personal your visitor’s problems and give you the perfect answers and repair by means of transferring as rapid as imaginable. You move from your approach to verify the client is sorted. You show off the best requirements of shopper carrier and are the client’s first level of touch. You’re a downside solver and solution-driven. You assume to your ft, take initiative, and know when to escalate eventualities. You’re employed independently and thrive in fast paced environments.Â
Our visitor base is simply inside of the US right now, however carrier to the nurses and offices who use our market is 24/7.
Day-to-Day Tasks
- Procedure visitor touch and ship advised answers thru telephone, chat, and e-mail
- Keep in touch and collaborate with other departments
- Examine, analysis, and unravel visitor problems
- Maintain difficult and disenchanted consumers with politeness and professionally
- Monitor and observe up on all visitor requests in a well timed approach
- Organize conflicting priorities
- Supply exceptional and outstanding customer support
- Should have weekend availability
What Units You Aside
You’re fast and assume to your ft. You be in contact obviously and are comfortable with dealing with tough eventualities and consumers, all the time responding with empathy. You might be if truth be told curious and take initiative to unravel issues while you see them.
Why paintings at CBH?
- Be a part of a fast paced startup unicorn making an enormous distinction within the lives of tens of hundreds of consumers.
- Make money working from home with occasional alternatives to satisfy your coworkers, together with some touring from world wide, in-person.
- Non-public {and professional} building alternatives. In case you are excited about creating a selected ability or finding out extra a couple of explicit a part of the industry, we will provide the alternative to be informed
Machine Necessities (NO CHROMEBOOKS, NO LINUX OS)
- Minimal 20Mbps stressed out web connection
- CPU: minimal quad-core CPU (Intel Core i5 eighth Gen or upper / AMD Ryzen 5 2000 sequence or upper)
- RAM: minimal 16GB or upper
- Boot Pressure: the use of SSD
- Stressed headset
- Quiet operating surroundings
- Secure energy and web
We perform 24/7 and paintings on a rotating roster, together with weekends.Â
