[Hiring] Specific Claims Affiliate @Clearcover

Who is Clearcover?

Clearcover is the smarter automobile insurance coverage corporate. We use robust era to provide on a regular basis drivers higher protection for much less cash. We’re proud to be some of the fastest-growing startups in Chicago, and we’re lately having a look so as to add a couple of extra unusual humans to our crew.

What’s an Specific Affiliate?

Specific Claims Mates have crucial and distinctive position in serving to Clearcover shoppers all the way through some of the moments that issues maximum: Submitting an insurance coverage declare. Specific Mates are empathetic and affected person via upholding Clearcover’s worth of “Know the Buyer, Paintings for the Buyer.”  Their self belief and resilient mindset drives a powerful partnership to stay shoppers responsible. Clearcover Specific Mates stay calm beneath drive, have an inquisitive nature, and are developing lifelongcustomer relationships. Going above and past for a buyer is our same old mode of operation, which has empowered Clearcover to force buyer pride that some distance exceeds the P&C insurance coverage trade same old.

What is going to you do?

• Information our shoppers from the First Realize of Loss in the course of the answer in their declare
• Ascertain protection and observe upkeep of low-complexity claims
• Handle a normal figuring out of claims answer procedures and timeframes
• Deal with buyer proceedings, supply suitable answers and choices, and observe up to verify the answer of claims problems
• Fanatically observe and set up incoming and outgoing buyer interactions by the use of e-mail, chat, and get in touch with
• Give a contribution to procedure and product data within the crew’s Wisdom Base
• Determine and assess shoppers’ wishes via reasonably unstructured interplay 
• Construct sustainable relationships and accept as true with with shoppers via open and interactive verbal exchange 
• Stay data of shopper interactions and document paperwork 
• Ship on Clearcover’s promise to our shoppers via in truth fixing their issues (additionally being attentive to a couple of carrier degree tips and insurance policies)
• Stay data of shopper interactions and document paperwork 

What do you wish to have? 

• 1+ years of enjoy with introductory claims dealing with
• FNOL (first understand of loss) consumption a plus
• P&C insurance coverage or adjuster license a plus
• Demonstrated buyer improve/good fortune enjoy or enjoy as a shopper carrier consultant and monitor file of offering superb buyer care
• Demonstrated skill to stay pleasant beneath drive and resilient to negativity
• Demonstrated skill to steadiness the desires of the buyer with the desires of the trade
• Very good writing and grammar abilities
• Robust energetic listening abilities; in a position to keep up a correspondence obviously via telephone conversations 
• Able to writing with have an effect on via e-mail, textual content, chat, or social media 
• Familiarity with CRM & improve techniques and practices 
• Buyer orientation and talent to evolve/reply to several types of folks 
• Talent to multitask, prioritize, and set up time successfully 
• A tactful, well timed humorousness could also be a should. We’re getting funnier however we will be able to nonetheless be funnier-er

However wait, there’s extra: 

As a people-first corporate, your well being and well-being is a concern at Clearcover. We provide complete advantages for people and households:

• Scientific. We provide wealthy and inexpensive BCBS plans for you and your dependents. If you choose the prime deductible well being plan, we provide an HRA and give a contribution on your HSA.
• Dental and imaginative and prescient. We duvet 100% of dental and imaginative and prescient premiums for you and your dependents.
• Pre-tax advantages, incapacity, and lifestyles insurance coverage. 
• 401(ok). We give a contribution 3%, despite the fact that you give a contribution not anything.

We’ve additionally curated a stack of perks and advantages that extend past the anticipated. Our humans have get admission to to:

• Beneficiant holiday and parental depart.
• Worker useful resource teams and psychological well being workshops.
• Best of the road {hardware} and assembly unfastened “Center of attention Fridays”. 

We’re a far off first corporate, having lead the way for versatile paintings places and proceed to provide this adaptability. If you’re native or on the town visiting, you even have the selection to paintings from our Chicago HQ place of work. As a result of we’re a far off first corporate, we ask that your web can stay alongside of our tempo.

To most sensible all of it off, if Clearcover is to be had on your state, you have to have get admission to to an worker cut price on auto-insurance! Excited to be told extra? Whole the appliance beneath!

Clearcover is an Equivalent Alternative Employer (EOE) that welcomes and encourages all candidates to use without reference to age, race, colour, faith, intercourse, sexual orientation, gender establish and/or expression, nationwide starting place, incapacity, veteran standing, marital or parental standing, ancestry, citizenship standing, being pregnant or different causes prohibited via legislation.