Far flung Buyer Care Consultant (m/f/d) at Onepage GmbH

Tasks

• You’re going to reply to more than a few visitor inquiries via our make stronger device “Intercom.”
• Moreover, you’ll arrange the onboarding procedure for our new consumers.
• You’re going to deal with written visitor, product, and quote inquiries to make sure every visitor unearths the precise product and the most efficient answer.
• You’re going to be without delay fascinated by taking pictures and updating our consumers’ grasp knowledge.
• Moreover, you’ll deal with upsell and cancellation processes.
• You’re going to give a contribution to the setup and upkeep of our wisdom database and FAQs for patrons.

{Qualifications}

• You’ve got received preliminary sensible enjoy in visitor care and feature a fundamental technical working out.
• Preferably, you even have enjoy with SaaS.
• You’re a robust communicator and excel in customer-oriented, dedicated interactions, in addition to resilience and a pronounced carrier mentality.
• You might be characterised via dedication and teamwork.
• You’ve got gifted Google Workspace talents and the willingness to be informed new methods.
• You’ve got superb German and English language talents, each written and spoken. An addtional language like Ukranian or French could be a plus.

Advantages

• We give you a long-term viewpoint in a contemporary, leading edge corporate.
• You’ve got the chance to work at home, offering most flexibility on your day-to-day lifestyles and a excessive work-life stability.
• You’re going to sign up for a dynamic staff with a heat setting and nice spirit – we price appreciation extremely!
• We make stronger you via steady coaching alternatives.
• Stress-free running setting.
• You’re going to be concerned within the corporate’s processes and considerations, permitting you to actively give a contribution.
• You will not need to handle long decision-making processes – flat hierarchies and brief decision-making paths make it imaginable!
• You’ve got the risk to without delay give a contribution to an leading edge instrument answer with vital expansion possible.

Have we sparked your passion?

Then we look ahead to receiving your software!