Far flung Technical Beef up Specialist at Spark Transport

Right here at Spark Transport we are in search of a Buyer Beef up Consultant to enroll in our absolutely far off staff. We’re in search of staff individuals who’re pleased with and motivated via the chance to paintings remotely.

At Spark Transport we lend a hand eCommerce shops automate the connections with their providers. Our carrier is a core mission-critical utility for plenty of eCommerce shops.

This function is extremely technical. We focal point on teaching and serving to customers (as a substitute of simply ultimate tickets). We are in search of somebody who could be very technical but in addition would like to show and spend time serving to customers.

We would like you to develop into a professional on our platform after which lend a hand customers do the similar! 😁

You’ll be able to be diagnosing technical problems in duties reminiscent of:

Studying and figuring out API documentation
Connecting to an FTP server
Studying CSV (comma-separated) recordsdata

Place Main points:

Talent to commit 40 hours a week (vital overlap with 8-6 EST)
Sturdy technical abilities
Talent to troubleshoot technical problems
You should be based totally within the US– Please DO NOT APPLY if you are out of doors america

Necessities

Will have to haves:

Technical Beef up revel in at a B2B SaaS
Familiarity with FTP purchasers like FileZilla
Talent to learn and perceive API paperwork
Paintings with Excel and CSV recordsdata
A really perfect angle and need to lend a hand folks 🙂

Great-to-Have…

eCommerce revel in

We paintings heavy with Shopify, BigCommerce, WooCommerce, Magento, Amazon Dealer Central and eBay – You’ll be able to want to have a operating wisdom of the way those platforms paintings

Advantages

Totally far off staff
Versatile time table
Paintings with a great staff
We care extra which are our purchasers are satisfied and glad than what number of tickets are closed

Our Core Values: