January 8, 2025

Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)

Task Tasks

  • Take over closed offers from gross sales division and lend a hand shoppers with onboarding – checking account opening (doubtlessly additionally corporate incorporations)
  • Handhold shoppers in appropriately filling KYC paperwork and documentation particular to every jurisdiction and financial institution 
  • Make sure fast-paced and uninterrupted reinforce to shoppers by way of e mail or telephone as wanted
  • Supplier verbal exchange for well timed supply of our shoppers’ provider
  • Create and take care of documentation for the processes you personal
  • Make stronger consumer reaction charges in addition to consumer pride with Flag Principle

Necessities / Should Have

  • Earlier enjoy in a B2B buyer luck / consumer onboarding position 3+ years 
  • Earlier enjoy in company products and services trade 
  • Earlier enjoy running in a banking surroundings, with shoppers
  • Excellent figuring out of KYC processes; enjoy running with KYC processes 
  • Self motivated to be told new abilities
  • Empathy
  • Proactiveness
  • Self-Starter Sort
  • Talent to self arrange according to priorities
  • Pay attention, Be told, Develop mindset
  • Superb command of English  – written and spoken
  • Talent to overlap with Eu morning until early afternoon trade hours
  • Situated in Europe
  • Enjoy running far off 6+ months

Great to Have

  • Enjoy running with KYC processes for corporate incorporations and / or checking account opening (large plus)
  • Enjoy running with Hubspot and a buyer reinforce software reminiscent of HelpScout
  • Fluent in different world languages reminiscent of Spanish, German, Chinese language, Russian (NOT Obligatory)

Advantages

Paintings from any place, on a versatile agenda, a part of a completely far off group

Reimbursement according to enjoy 

Paid holiday days

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