Time zones: SBT (UTC +11), GMT (UTC +0), CET (UTC +1), EET (UTC +2), MSK (UTC +3)
Task Tasks
- Take over closed offers from gross sales division and lend a hand shoppers with onboarding – checking account opening (doubtlessly additionally corporate incorporations)
- Handhold shoppers in appropriately filling KYC paperwork and documentation particular to every jurisdiction and financial institutionÂ
- Make sure fast-paced and uninterrupted reinforce to shoppers by way of e mail or telephone as wanted
- Supplier verbal exchange for well timed supply of our shoppers’ provider
- Create and take care of documentation for the processes you personal
- Make stronger consumer reaction charges in addition to consumer pride with Flag Principle
Necessities / Should Have
- Earlier enjoy in a B2B buyer luck / consumer onboarding position 3+ yearsÂ
- Earlier enjoy in company products and services tradeÂ
- Earlier enjoy running in a banking surroundings, with shoppers
- Excellent figuring out of KYC processes; enjoy running with KYC processesÂ
- Self motivated to be told new abilities
- Empathy
- Proactiveness
- Self-Starter Sort
- Talent to self arrange according to priorities
- Pay attention, Be told, Develop mindset
- Superb command of English – written and spoken
- Talent to overlap with Eu morning until early afternoon trade hours
- Situated in Europe
- Enjoy running far off 6+ months
Great to Have
- Enjoy running with KYC processes for corporate incorporations and / or checking account opening (large plus)
- Enjoy running with Hubspot and a buyer reinforce software reminiscent of HelpScout
- Fluent in different world languages reminiscent of Spanish, German, Chinese language, Russian (NOT Obligatory)
Advantages
Paintings from any place, on a versatile agenda, a part of a completely far off group
Reimbursement according to enjoyÂ
Paid holiday days