We’re in the hunt for somebody with a powerful background in Linux and cloud applied sciences. On this position, you are going to no longer most effective enhance our consumers the use of Environment, our open-source cloud product, but in addition supply essential enhance to our interior CloudOps workforce that manages our private and non-private cloud infrastructure.
This position is a thrilling alternative for the ones with a keenness for open-source construction and era to sign up for Environment. You’re going to be a part of a devoted workforce of trade pros, and your paintings will give a contribution to the good fortune of our customers and operations workforce.
Your position will contain tackling and resolving advanced technical issues, starting from intricate cloud setting problems to distinctive machine crashes and OS configuration demanding situations. We try to offer knowledgeable stage of enhance to our consumers, making sure their pride.
We’re on a speedy enlargement trajectory and are in search of proficient downside solvers who’re hooked in to creating the following technology of our cloud answers.
This person will have to have OpenStack, Kubernetes, Helm, and Ansible revel in. If the person has probably the most following revel in, it might be an advantage: Environment, Prometheus, Python, SRE, and Infrastructure as Code. One nice get advantages is you could make money working from home.
Tasks:
- Have interaction without delay with consumers and the inner CloudOps workforce, dealing with problems via telephone, ticketing machine, and far flung periods.
- Examine and unravel advanced issues associated with Environment’s portfolio of goods.
- Give a contribution to and handle our wisdom base, sharing wisdom and classes realized with consumers and the inner workforce.
- Deal with each and every enhance case you personal in keeping with our Carrier Degree Settlement (SLA), making sure top buyer pride by means of environment and assembly expectancies.
Necessities:
- Bachelor’s level in Pc Science, Knowledge Generation, or a similar box, or an identical revel in.
- Demonstrable figuring out of cloud structure and rules.
- Talent in Kubernetes and Ceph or different garage platforms.
- Sturdy customer support talents, and the power to have interaction professionally with a various staff of shoppers and interior workforce.
- Talent to paintings independently with minimum course.
- A background take a look at is needed.
Most well-liked:
- Revel in with cloud products and services, in particular with a focal point on OpenStack applied sciences.
- Related certifications in cloud applied sciences, akin to Qualified OpenStack Administrator or Qualified Kubernetes Administrator.
- Familiarity with ML2/OVS or OVN.
- Working out of networking protocols and rules, in addition to community virtualization.
Sign up for our workforce to give a contribution to the continuing good fortune of Environment whilst increasing your technical talents in a dynamic, fast moving setting.
