January 10, 2025
Remote Full-Stack Engineer at MacroActive Ltd

🚀 Need to enroll in a crew of A gamers in a thrilling, high-growth, entrepreneurial setting?
We’re a small crew fixing large issues within the assets control {industry}. Bootstrapped since 2013, we are hooked in to serving to small companies simplify development and streamline operations, offering the main CRM in our house.
The lengthy model of our tale: Again when internet 2.0 was once a factor (get off my garden!) LeadSimple’s founders began a lead era industry connecting landlords with assets control firms. Witnessing the demanding situations lead consumers had last offers led right into a herbal segue to construct out an industry-specific CRM which become the de-facto {industry} usual. Speedy ahead to 2020 once we launched a procedure/workflow suite to transport from the gross sales facet of our purchasers industry into the guts of day by day operations. The marketplace was once hungry and replied aggressively to the brand new path, which led us to double down with development and extra product growth.
  • Understands and will determine the person activation level.
  • Shows consultative talents by way of demonstrating skill to coach shoppers on assets control highest practices and use circumstances. 
  • Manages a couple of one to 1 consulting tasks at the same time as whilst maintaining 90% of tasks not off course (Shadowing present Pilots by way of 30 days, being shadowed by way of direct document by way of 60 days, and entirely unbiased by way of 90 days).
  • Tracks buyer requests and makes use of canny successfully to verify the Product crew has the entire main points wanted
  • Proactively takes initiative to suggest extension after a hit procedure implementation.
  • Coaches Implementation Guides of their present roles to support efficiency and prepares them for long run roles
  • Manages consumer implementation tasks from begin to end
  • Drives product adoption with as many consumers as imaginable
  • Takes initiative to support the implementation procedure and procedures
  • Creates an onboarding enjoy that persistently ends up in consumer luck tales
  • Collects consumer comments and acts on it
  • Employs a extremely consultative taste to find further unmet wishes that generate new paintings with present purchasers
  • Supplies consolidated consumer comments to the Product and Gross sales groups
  • Leads video and make contact with calls with purchasers to promote and teach
  • Corporate Vacations
  • Paid Time Off (along with the above)
  • Per month Healthcare Allowance
  • Every year Holiday Allowance
  • Amusing and consequence pushed paintings setting with a wise, laborious running crew
  • Location independence
  • Challenge pushed corporate and values-based tradition
  • Include studying new era 
  • Be informed rapid
  • Be in contact crisply
  • Proactively search answers
  • Personal the end result
  • Include emotional adulthood
  • Carry an constructive “can do” angle
  • Provide your personal web and smartphone
  • Have 3+ years enjoy in a customer support or implementation position
  • Have B2B SaaS enjoy (most popular)
We’ve an excellent crew of A Gamers and we’re in a position so as to add extra! Decided on applicants would possibly have written exams and a couple of interviews with other other folks. We’ll do no matter it takes to get the fitting individual in the fitting seat.
If you happen to assume you possibly can thrive within the above setting and make an affect for our shoppers, we’d love to speak to you!

**NOTE: We don’t seem to be accepting programs in California, Colorado, or New York presently.


In abstract…

You’ll do it in an place of job

You’ll do it from house

We truly don’t care

So long as it’s identified 👇

What issues is that this…

When the chips are down

And your again is towards the wall

Are we able to depend on you to make the fitting name?

Judgment, instinct, or care by way of every other identify

We name it “Proudly owning The Consequence” – as it truly is the entire recreation

Have the purchasers again, and they’re going to deal with you an identical

If you’ll be able to do this

Then we’re birds of the similar feather

So come sign up for our crew and we’ll make tune in combination.

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